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- Tasks: Manage credit control processes and build strong relationships with clients and colleagues.
- Company: Join Cripps, a B Corp law firm committed to responsible business practices.
- Benefits: Supportive team environment with opportunities for professional growth.
- Other info: Collaborative culture where your contributions are valued.
- Why this job: Make a real impact on the firm's cash flow while delivering excellent client service.
- Qualifications: Experience in credit control, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a Credit Controller to join the Finance team at Cripps. This is a great opportunity for someone with credit control experience in a professional services environment who enjoys working collaboratively and building strong relationships with both colleagues and clients. You’ll play a key role in helping the firm maintain efficient billing and cash flow processes, while delivering a high standard of client service.
What you’ll be doing:
- Working closely with partners, fee earners and clients across the firm, you’ll be responsible for supporting all aspects of credit control, including:
- Chasing outstanding invoices and sending payment reminders
- Speaking with clients to agree payment arrangements and resolve queries
- Providing copy bills and supporting documentation where needed
- Liaising with partners and fee earners to progress outstanding accounts
- Settling invoices from client monies held on account
- Taking card payments by phone in line with PCI compliance
- Supporting colleagues across the Credit Control team when required
We’d love to hear from you if you:
- Have credit control experience, ideally in legal or professional services
- Are comfortable speaking with clients and senior stakeholders
- Are organised, proactive and detail-oriented
- Have strong communication and negotiation skills
- Can manage your own workload and work to deadlines
- Enjoy being part of a collaborative team
Why join Cripps? At Cripps, we’re proud to be a B Corp law firm that combines excellent client service with a commitment to responsible business. You’ll be joining a supportive finance team where your work plays an important role in keeping the firm running smoothly.
Credit Controller employer: Cripps
Contact Detail:
Cripps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and legal sectors. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your credit control knowledge and be ready to discuss how you've handled client relationships in the past. We want you to shine when it comes to showcasing your communication and negotiation skills.
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows you're proactive and keen on the role, which is exactly what we love to see at StudySmarter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect with you.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience, especially in professional services. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role at Cripps. Share specific examples of how you've built strong relationships and managed outstanding accounts.
Show Off Your Communication Skills: Since this role involves liaising with clients and colleagues, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Cripps
✨Know Your Numbers
Brush up on your credit control metrics and processes. Be ready to discuss how you've managed outstanding invoices in the past, and share specific examples of how you’ve improved cash flow or resolved client queries.
✨Build Rapport
Since this role involves liaising with clients and colleagues, practice your communication skills. Think about how you can establish a good relationship quickly, and prepare some anecdotes that showcase your ability to connect with others.
✨Demonstrate Organisation
Showcase your organisational skills by discussing how you manage your workload. Bring examples of how you prioritise tasks and meet deadlines, especially in a busy finance environment.
✨Prepare for Scenarios
Anticipate questions about handling difficult conversations with clients regarding payments. Prepare a few strategies or techniques you’ve used successfully in the past to negotiate payment arrangements or resolve disputes.