At a Glance
- Tasks: Manage reception duties and support school administration in a vibrant environment.
- Company: Join the welcoming team at Rabbsfarm Primary School in Yiewsley.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Enjoy a varied role with a dedicated leadership team and enthusiastic pupils.
- Why this job: Make a meaningful impact on students and the community every day.
- Qualifications: Experience in customer service, excellent organisation, and communication skills.
The predicted salary is between 25789 - 26157 £ per year.
Contract type: Permanent
Salary information: Scale 3, £25,789 - £26,157 per annum (dependent upon experience)
Work pattern: 36 hours per week, Term time +5 INSET days + 3 days during school holidays to be agreed in advance every year with the Headteacher (39.6 weeks)
Start date: ASAP
Are you an organised, friendly and proactive administrator who enjoys working with people? Do you thrive in a busy environment where no two days are the same? If so, we would love to welcome you to our team at Rabbsfarm Primary School.
Rabbsfarm Primary School is a welcoming and inclusive three-form entry school based in the vibrant Yiewsley community in Hillingdon. We are proud of our warm and supportive ethos, where pupils and staff thrive together.
We are currently seeking an enthusiastic, professional and highly organised Receptionist and Administration Assistant to join our dedicated support team. This is a varied and rewarding role that combines front‑of‑house reception duties with a wide range of administrative responsibilities, helping to ensure the smooth day‑to‑day running of the school office.
We are looking for someone who is:
- Experienced in working within a busy reception, office or customer service environment.
- Friendly, professional and welcoming, with excellent customer service skills.
- Highly organised with excellent administrative and record‑keeping skills.
- Able to work independently, use initiative and effectively manage competing priorities.
- Confident communicating professionally with pupils, parents, staff, governors and external agencies.
- Experienced in maintaining accurate records and working with databases, ideally including SIMS.
- Comfortable managing telephone, email and face‑to‑face enquiries in a busy school office.
- Able to support admissions, wrap‑around care, after‑school clubs and general school administration.
- Proficient in Microsoft Office and confident in learning and using new technologies.
- Committed to maintaining confidentiality and handling sensitive information with discretion.
- Dedicated to supporting the vision, values and culture of the school.
- Flexible, enthusiastic and able to work effectively as part of a team.
In return, Rabbsfarm Primary School offers:
- A dedicated and experienced leadership team.
- A strong sense of community with kind, respectful and enthusiastic pupils.
- A supportive and welcoming school culture.
- Opportunities for professional growth and development.
- A varied and rewarding role where every day is different.
- The opportunity to make a meaningful contribution to the continued success of the school and the experiences of our pupils, families and wider community.
To learn more about our school, please visit: Visits to the school are warmly welcomed and encouraged. Please contact the school office to arrange an appointment.
Closing date: 11 August 2026 at Noon
Rabbsfarm Primary School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check, Children’s Barred List check, pre‑employment medical questionnaire, satisfactory reference checks and other pre‑employment checks.
Receptionist and Administration Assistant - West Drayton in London employer: Crinkle Recruitment
Crinkle Recruitment offers a supportive and dynamic work environment at Bishop Ramsey School, where the focus is on fostering student health and wellbeing. Employees benefit from a collaborative culture that prioritises professional development and growth opportunities, ensuring that you can make a meaningful impact in the lives of students while enjoying a fulfilling career in education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Administration Assistant - West Drayton in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Crinkle Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Crinkle Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist and Administration Assistant - West Drayton in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Crinkle Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Crinkle Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Crinkle Recruitment!
How to prepare for a job interview at Crinkle Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
