At a Glance
- Tasks: Provide admin support and maintain excellent communication with staff, pupils, and parents.
- Company: Join a vibrant school community dedicated to children's welfare and learning.
- Benefits: Competitive salary, extensive support, and opportunities for professional development.
- Other info: Dynamic environment with a supportive leadership team and eager learners.
- Why this job: Be part of a warm team making a real difference in students' lives.
- Qualifications: Strong communication skills and ability to work independently under pressure.
The predicted salary is between 23878 - 24220 £ per year.
Receptionist & Administration Assistant
Lake Farm Park Academy serves the children and families of the diverse community in Hayes, Middlesex, and is part of The Park Federation Academy Trust.
We are looking for an enthusiastic individual to join our team as a Receptionist & Administration Assistant.
Salary: £23,878 - £24,220 per annum. Contract: Permanent. Working hours: 35 hours per week, term time only – 38 weeks per annum.
Responsibilities
- Provide administrative support to staff, pupils and parents.
- Maintain an excellent telephone manner and handle sensitive needs of parents and pupils.
- Utilise IT and interpersonal skills efficiently.
- Keep confidential information secure.
- Preferably have prior school office experience with SIMS. net (though not essential).
- Work independently and under pressure, using initiative.
Benefits
- Extensive support and CPD.
- Opportunity to work with colleagues across the Multi‑Academy Trust.
- Warming and supportive staff team.
- Ambitious and dynamic Senior Leadership Team.
- Dedicated Governing Body.
- Supportive parents and children keen to learn.
- Employee Assistance Programme (EAP).
The school is committed to safeguarding and promoting the welfare of children and young people.
Successful candidates will be required to undergo an Enhanced DBS check and provide satisfactory references.
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Receptionist & Administration Assistant - Hayes in London employer: Crinkle Recruitment
Crinkle Recruitment offers a supportive and dynamic work environment at Bishop Ramsey School, where the focus is on fostering student health and wellbeing. Employees benefit from a collaborative culture that prioritises professional development and growth opportunities, ensuring that you can make a meaningful impact in the lives of students while enjoying a fulfilling career in education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Administration Assistant - Hayes in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Crinkle Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Crinkle Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist & Administration Assistant - Hayes in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Crinkle Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Crinkle Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Crinkle Recruitment!
How to prepare for a job interview at Crinkle Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
