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- Tasks: Drive technology adoption and enhance customer experience through innovative solutions.
- Company: Join a dynamic team focused on eLearning and AI in a fast-paced environment.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to earn referral bonuses.
- Why this job: Be part of a creative culture that values diverse ideas and skills while solving real-world problems.
- Qualifications: Experience as a Product Specialist with strong communication and technical skills required.
- Other info: Work 2-3 days a week in Birmingham or Leeds; submit your CV for immediate consideration.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you'll play a key part in driving the adoption of our technology solutions and improving the customer experience. You'll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills.
This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.
Key Skills & Responsibilities:- Previous experience as a Product Specialist - in a client facing environment
- Excellent stakeholder communication and management skills - ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
- Work closely with Product Owner and wider team
- Have an interest in emerging technology, particularly AI features and Chatbots
- Ability to work across various projects as well as BAU
- Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack.
- Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement.
- Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable
Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy.
Product Specialist - Fully Remote employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest trends in eLearning and AI technologies. Understanding how these tools can enhance customer experience will not only boost your confidence during discussions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the product management and technology sectors. Engaging with others in similar roles can provide insights into the challenges they face and how you can position yourself as a solution provider.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder communication in previous roles. Highlighting your ability to adapt to changing requirements will show that you're ready for the dynamic nature of this position.
✨Tip Number 4
Research the company’s existing products and identify areas for improvement or innovation. Being able to suggest enhancements during your interview will showcase your proactive mindset and understanding of their business needs.
We think you need these skills to ace Product Specialist - Fully Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Product Specialist, particularly in client-facing roles. Emphasise your skills in stakeholder communication and management, as well as any experience with emerging technologies like AI and chatbots.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of how technology can solve real-world problems. Mention specific examples of how you've driven product adoption or improved customer experiences in previous roles.
Highlight Technical Skills: In your application, clearly outline your technical and analytical skills. Provide examples of how you've defined and delivered high-quality solutions across complex tech stacks, especially in relation to digital learning solutions and app development.
Showcase Your Creativity: Since the role values diversity of ideas, make sure to include any creative projects or initiatives you've been involved in. This could be anything from innovative product features you've developed to unique approaches you've taken in past roles.
How to prepare for a job interview at Crimson
✨Showcase Your Product Knowledge
Make sure to demonstrate your understanding of e-learning platforms, mobile apps, and AI technologies during the interview. Be prepared to discuss how these tools can solve real-world problems and improve customer experiences.
✨Highlight Communication Skills
Since the role requires excellent stakeholder communication, practice articulating your thoughts clearly. Share examples from your past experiences where you successfully managed client expectations or collaborated with development teams.
✨Demonstrate Adaptability
The fast-paced environment means that requirements can change quickly. Be ready to discuss how you've adapted to changing project needs in previous roles and how you can apply that flexibility in this position.
✨Express Interest in Emerging Technologies
Show enthusiasm for emerging technologies, particularly AI features and chatbots. Discuss any relevant projects or research you've done in this area to illustrate your passion and knowledge.
