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- Tasks: Drive technology adoption and enhance customer experience through innovative e-learning solutions.
- Company: Join a dynamic team in Birmingham focused on cutting-edge technology and customer satisfaction.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to earn referral bonuses.
- Why this job: Be part of a creative environment that values diverse ideas and fosters innovation.
- Qualifications: Experience as a Product Specialist with strong communication and technical skills required.
- Other info: Work 2-3 days a week in vibrant city centres of Birmingham or Leeds.
The predicted salary is between 40000 - 40000 £ per year.
Hybrid working – this role requires 2-3 days per week in Central Birmingham OR Leeds.
Salary: £40,000 per annum
We are looking for a Product Specialist to join our customers growing team in Birmingham City Centre. In this role, you’ll play a key part in driving the adoption of our technology solutions and improving the customer experience. You’ll use your product expertise to reduce barriers to legal knowledge through tools such as e-learning platforms, mobile apps, workflow and decision tree solutions, and AI chatbots. The ideal candidate will have a strong understanding of how technology can solve real-world problems, along with a proactive, customer-focused mindset and excellent communication skills. This is a fantastic opportunity for a creative person as our customer values diversity of ideas, skills and mindsets. It is a fast paced environment with a focus on developing outward-facing technology solutions and enhancing our innovation offering.
Key Skills & Responsibilities:
- Previous experience as a Product Specialist – in a client facing environment
- Excellent stakeholder communication and management skills – ability to take changing requirements from the business and build public and internal apps working closely with in house and external development team
- Work closely with Product Owner and wider team
- Have an interest in emerging technology, particularly AI features and Chatbots
- Ability to work across various projects as well as BAU
- Strong technical and analytical skills, with the ability to define and deliver high-quality solutions across a complex tech stack.
- Deep understanding of product functionality from both business and technical perspectives to support adoption and continuous improvement.
- Experience with tools and platforms related to reporting, app development, and digital learning solutions is highly desirable.
Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy.
Product Specialist - eLearning / AI - Leeds & Remote employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist - eLearning / AI - Leeds & Remote
✨Tip Number 1
Familiarise yourself with the latest trends in eLearning and AI technologies. Understanding how these tools can enhance customer experience will not only boost your confidence but also demonstrate your genuine interest in the role during discussions.
✨Tip Number 2
Network with professionals in the eLearning and AI sectors. Attend relevant webinars or local meetups to connect with industry experts, which could provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder communication in previous roles. Highlighting your ability to adapt to changing requirements will show that you're ready for the dynamic nature of this position.
✨Tip Number 4
Research the company’s existing products and identify areas for improvement or innovation. Being able to suggest ideas during your interview will showcase your proactive mindset and understanding of their business needs.
We think you need these skills to ace Product Specialist - eLearning / AI - Leeds & Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Product Specialist, particularly in client-facing roles. Emphasise your skills in stakeholder communication and management, as well as any experience with e-learning platforms and AI technologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of how technology can solve real-world problems. Mention specific examples of your previous work that align with the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, clearly outline your technical and analytical skills. Discuss your familiarity with reporting tools, app development, and digital learning solutions, as these are highly desirable for this role.
Showcase Your Creativity: Since the company values diversity of ideas, make sure to include any creative projects or initiatives you've been involved in. This could be anything from innovative product solutions to unique approaches in customer engagement.
How to prepare for a job interview at Crimson
✨Showcase Your Product Knowledge
Make sure to demonstrate your understanding of eLearning and AI technologies during the interview. Be prepared to discuss how these tools can solve real-world problems, as this role heavily relies on product expertise.
✨Highlight Communication Skills
Since excellent stakeholder communication is crucial for this position, share examples from your past experiences where you effectively managed client relationships or collaborated with teams to meet changing requirements.
✨Demonstrate Adaptability
This role involves working across various projects, so be ready to discuss how you've successfully adapted to changing priorities in previous roles. Highlight any experience you have with agile methodologies or fast-paced environments.
✨Express Interest in Emerging Technologies
Show your enthusiasm for emerging technologies, particularly AI features and chatbots. Discuss any relevant projects or research you've undertaken that showcases your passion for innovation in the tech space.
