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- Tasks: Support the Oracle Service Cloud system, manage incidents, apply updates, and identify bugs.
- Company: Join a leading client based in Cheshire, known for innovation and excellence.
- Benefits: Enjoy fully remote work and flexible AD HOC arrangements with a competitive day rate.
- Why this job: This role offers hands-on experience with OSC and the chance to make a real impact.
- Qualifications: Strong technical skills and previous experience with Oracle Service Cloud are essential.
- Other info: Refer a friend and earn £250 worth of vouchers if they get hired!
Oracle Service Cloud Consultant required for a leading client based in Cheshire. My client is currently seeking an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs. The ideal candidate will have strong technical capabilities, as well as experience using/supporting OSC in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements.
Key skills
- Strong experience surrounding Oracle Service Cloud and incident application
- Extensive experience using/supporting Oracle Service Cloud in previous engagements
- Strong Technical and hands on capability with Oracle Service Cloud
- Ability to understand a business and understand how the clients OSC is used to support the general running of the organisation
- Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues
- Ability to apply and run system updates
Oracle Service Cloud Consultant - OSC - Fully Remote employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Service Cloud Consultant - OSC - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest features and updates of Oracle Service Cloud. Being well-versed in the current functionalities will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals who are currently working with Oracle Service Cloud. Engaging in discussions on platforms like LinkedIn can provide insights into common challenges and solutions, which you can reference during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully identified and resolved bugs within OSC. Real-life examples will showcase your problem-solving skills and technical expertise, making you a more attractive candidate.
✨Tip Number 4
Understand the business context in which Oracle Service Cloud operates. Research the industry of the client you're applying to, as this knowledge will help you articulate how OSC can support their specific operational needs.
We think you need these skills to ace Oracle Service Cloud Consultant - OSC - Fully Remote
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Oracle Service Cloud Consultant. Familiarise yourself with incident management tools and the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight your experience with Oracle Service Cloud. Emphasise your technical skills and any previous roles where you supported OSC or similar systems. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of how OSC supports business operations. Mention specific examples from your past experiences that demonstrate your ability to identify bugs and apply system updates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and relevant to the position.
How to prepare for a job interview at Crimson
✨Showcase Your Technical Skills
Make sure to highlight your technical capabilities with Oracle Service Cloud during the interview. Be prepared to discuss specific instances where you've successfully supported or updated the OSC system, as this will demonstrate your hands-on experience.
✨Understand the Business Context
It's crucial to show that you understand how the Oracle Service Cloud fits into the broader business operations. Prepare examples of how you've used OSC to support incident management and improve organisational efficiency in previous roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to identify and resolve bugs within the OSC system. Think of past challenges you've faced and how you approached them, as this will showcase your analytical skills and problem-solving abilities.
✨Be Ready for Remote Work Discussion
Since the role is fully remote, be prepared to discuss your experience with remote work and how you manage your time and tasks effectively. Highlight any tools or strategies you use to stay organised and communicate with team members.
