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- Tasks: Support the Oracle Service Cloud system, manage incidents, and apply system updates.
- Company: Join Crimson, a trusted IT consultancy connecting top talent with leading companies.
- Benefits: Enjoy fully remote work and flexible AD HOC arrangements with a competitive day rate.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact.
- Qualifications: Strong experience with Oracle Service Cloud and incident management is essential.
- Other info: Immediate start available for the right candidate; perfect for tech-savvy problem solvers.
My client is currently seeking an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs.
The ideal candidate will have strong technical capabilities, as well as experience using/supporting OSC in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements.
- Strong experience surrounding Oracle Service Cloud and incident application
- Extensive experience using/supporting Oracle Service Cloud in previous engagements
- Strong Technical and hands-on capability with Oracle Service Cloud
- Ability to understand a business and how the clients' OSC is used to support the general running of the organisation
- Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues
- Ability to apply and run system updates
Oracle Service Cloud Consultant employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Service Cloud Consultant
✨Tip Number 1
Make sure to highlight your hands-on experience with Oracle Service Cloud in any conversations you have. Be prepared to discuss specific projects where you've successfully implemented or supported OSC, as this will demonstrate your technical capabilities.
✨Tip Number 2
Network with professionals in the IT services and consulting industry, especially those who have worked with Oracle products. Engaging with them can provide valuable insights and potentially lead to referrals that could boost your chances of landing the job.
✨Tip Number 3
Stay updated on the latest features and updates related to Oracle Service Cloud. Being knowledgeable about recent changes can give you an edge during discussions and show your commitment to staying current in the field.
✨Tip Number 4
Prepare to discuss how you've used OSC as an incident management tool in previous roles. Sharing specific examples of how you've identified and resolved bugs will illustrate your problem-solving skills and understanding of the system's application in a business context.
We think you need these skills to ace Oracle Service Cloud Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle Service Cloud. Focus on specific projects where you've used OSC as an incident management tool, and detail any system updates or bug resolutions you've handled.
Craft a Strong Cover Letter: In your cover letter, explain why you're the perfect fit for this role. Mention your technical capabilities and previous engagements with OSC, and how they align with the responsibilities outlined in the job description.
Showcase Relevant Skills: When filling out your application, emphasise your hands-on experience with Oracle Service Cloud. Include any certifications or training that demonstrate your expertise in using and supporting OSC.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Crimson
✨Showcase Your Technical Skills
Make sure to highlight your technical capabilities with Oracle Service Cloud during the interview. Be prepared to discuss specific instances where you've successfully applied system updates or resolved bugs, as this will demonstrate your hands-on experience.
✨Understand the Business Context
It's crucial to show that you understand how the Oracle Service Cloud supports the overall operations of a business. Research the company and be ready to explain how your expertise can help them optimise their OSC system for better incident management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you identified issues within the OSC and how you resolved them. This will showcase your analytical thinking and practical knowledge.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's use of Oracle Service Cloud. Inquire about their current challenges or future plans for the OSC system. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
