At a Glance
- Tasks: Provide on-site IT support and troubleshoot technical issues in the field.
- Company: Leading Managed Service Provider based in Cornwall with a dynamic team.
- Benefits: Competitive salary up to £32,000 and hands-on experience.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Gain valuable field experience while working with a supportive team.
- Qualifications: Full driving licence and a passion for IT support.
The predicted salary is between 24000 - 32000 £ per year.
Crimson Cornwall, England, United Kingdom
On-site & field work. Full driving license is required for this role
Salary – Up to £32,00 per annum
IT Field Engineer required for a leading client based in Cornwall. My client is currently seeking a Field Support Engineer to join their dynamic Managed Service Provider (MSP) team. This is an excellent opportunity for an IT professional looking to gain varied hands-on experience in a fast-paced setting or for a desk-based engineer seeking their next challenge with a leading provider. In this role, you\'ll work with a diverse range of technologies, clients, enhancing your technical expertise, problem-solving abilities, and client engagement skills.
Benefits
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Crimson is acting as an employment agency regarding this vacancy
Key Skills and Responsibilities
- Travelling to various client locations to deliver on-site IT support, including install and configuring IT hardware and software (servers, PCs, printers, networking devices)
- Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
- Support Microsoft 365, Windows Server, and networking technologies.
- Proven experience in Second Line IT Support.
- Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
- Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
- Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
- Excellent communication skills with the ability to engage professionally with clients.
- A full driving licence (client site visits required).
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology
Industries
- IT Services and IT Consulting
Crimson is acting as an employment agency regarding this vacancy
IT Field Engineer – Cornwall employer: Crimson
Join a leading Managed Service Provider in Cornwall, where you will thrive in a supportive and dynamic work culture that values innovation and employee development. With competitive salaries and opportunities for hands-on experience, this role offers the chance to grow your IT skills while enjoying the beautiful surroundings of Cornwall. Our commitment to employee well-being and professional growth makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer – Cornwall
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and team culture. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable we are with our responses, the more confident we'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that we’re engaged and serious about the role. Plus, it gives us a chance to find out if the company is the right fit for us.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way in leaving a positive impression. It shows our enthusiasm for the position and keeps us on their radar as they make their decision.
We think you need these skills to ace IT Field Engineer – Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Engineer role. Highlight relevant experience and skills that match what we're looking for, like hands-on IT support and fieldwork. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Cornwall. Share your passion for IT and any specific experiences that relate to the job description.
Show Off Your Driving Skills:Since a full driving license is required, don’t forget to mention your driving experience in your application. It’s a key part of the role, and we want to know you can get around easily!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on this fantastic opportunity with us!
How to prepare for a job interview at Crimson
✨Know Your Tech Inside Out
As an IT Field Engineer, you'll need to demonstrate your technical knowledge. Brush up on the latest technologies and tools relevant to the role. Be prepared to discuss specific projects you've worked on and how you solved technical issues.
✨Showcase Your Problem-Solving Skills
Field engineers often face unexpected challenges. Prepare examples of how you've tackled problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking abilities.
✨Demonstrate Your Customer Service Skills
Since this role involves on-site work, strong communication and customer service skills are essential. Think of instances where you've successfully interacted with clients or resolved their concerns. Show that you can represent the company positively while providing excellent support.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and the specific challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
