Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage high volume laptop swaps and support BAU queries in a busy environment.
- Company: Prominent IT services company based in Cardiff.
- Benefits: Full-time contract with hands-on experience in a professional setting.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Experience with MS Office 365, Azure, Windows, and Active Directory required.
- Other info: On-site role, perfect for those looking to grow in IT support.
The predicted salary is between 30000 - 42000 £ per year.
A prominent IT services company in Cardiff seeks an End User Support Analyst for a 3-month contract. This full-time position requires managing high volume laptop swaps and supporting BAU queries in a busy professional services environment.
The ideal candidate will have extensive experience with MS Office 365, Azure, Windows, and Active Directory, alongside excellent communication skills. The role is on-site 5 days a week.
Interested candidates should send their CV for immediate review.
End User Support Analyst: Laptop Swaps (Windows/Azure) in Cardiff employer: Crimson
Contact Detail:
Crimson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Support Analyst: Laptop Swaps (Windows/Azure) in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role involves Windows, Azure, and MS Office 365, make sure you can confidently discuss your experience with these tools.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining your past experiences. Remember, they want to see how well you can interact in a busy professional environment.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your CV in front of the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace End User Support Analyst: Laptop Swaps (Windows/Azure) in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MS Office 365, Azure, and Windows. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've handled.
Show Off Your Communication Skills: Since this role involves supporting BAU queries, it’s crucial to demonstrate your excellent communication skills. We recommend including examples in your cover letter where you’ve effectively communicated with users or resolved issues.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the End User Support Analyst position.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Crimson
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of MS Office 365, Azure, Windows, and Active Directory. Be ready to discuss how you've used these tools in past roles, as the interviewer will likely want to see your practical experience.
✨Prepare for Scenario Questions
Think about common scenarios you might face in a busy professional services environment, especially around laptop swaps and BAU queries. Prepare examples of how you've handled similar situations before, showcasing your problem-solving skills.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so be ready to demonstrate your ability to communicate effectively.
✨Dress the Part and Be Punctual
As this role is on-site five days a week, make sure you dress professionally for the interview. Also, plan to arrive early to show that you're punctual and serious about the opportunity. First impressions matter!
