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- Tasks: Support the Oracle Service Cloud system, manage incidents, apply updates, and identify bugs.
- Company: Join a leading client based in Cheshire, known for innovation and excellence.
- Benefits: Enjoy fully remote work with flexible AD HOC arrangements and competitive day rates.
- Why this job: Be part of a dynamic team, enhance your technical skills, and make a real impact.
- Qualifications: Strong experience with Oracle Service Cloud and incident management is essential.
- Other info: Refer a friend and earn £250 worth of vouchers if they get hired!
Oracle Service Cloud Consultant required for a leading client based in Cheshire. My client is currently seeking an Oracle Service Cloud (OSC) Consultant to start immediately. The Oracle Service Cloud Consultant will be responsible for supporting their OSC system as an incident management tool, to apply system updates, and identify bugs.
The ideal candidate will have strong technical capabilities, as well as experience using/supporting OSC in previous engagements. The role will be fully remote, and incorporates AD HOC working arrangements.
Key skills
- Strong experience surrounding Oracle Service Cloud and incident application
- Extensive experience using/supporting Oracle Service Cloud in previous engagements
- Strong Technical and hands-on capability with Oracle Service Cloud
- Ability to understand a business and understand how the clients OSC is used to support the general running of the organisation
- Previous experience of utilising the Oracle Service Cloud as an incident management tool, to effectively identify bugs and resolve issues
- Ability to apply and run system updates
Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Oracle Service Cloud Consultant - OSC - Fully Remote employer: Crimson Limited
Contact Detail:
Crimson Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Service Cloud Consultant - OSC - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest updates and features of Oracle Service Cloud. Being well-versed in the current functionalities will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-paced field.
✨Tip Number 2
Network with professionals who are currently working with Oracle Service Cloud. Engaging in discussions on platforms like LinkedIn can provide you with insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific incidents where you've successfully identified and resolved bugs using OSC. Real-life examples will showcase your hands-on experience and problem-solving skills, making you a more attractive candidate.
✨Tip Number 4
Understand the business context in which Oracle Service Cloud operates. Research the industry of the client and how OSC supports their operations, as this knowledge will help you tailor your approach during interviews and discussions.
We think you need these skills to ace Oracle Service Cloud Consultant - OSC - Fully Remote
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Oracle Service Cloud Consultant. Familiarise yourself with incident management tools and how OSC supports business operations.
Tailor Your CV: Highlight your relevant experience with Oracle Service Cloud in your CV. Focus on specific projects where you've used OSC as an incident management tool, detailing your technical capabilities and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the client's needs. Mention your previous engagements with OSC and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Crimson Limited
✨Showcase Your Technical Skills
Make sure to highlight your technical capabilities with Oracle Service Cloud during the interview. Be prepared to discuss specific instances where you've successfully applied system updates or resolved bugs, as this will demonstrate your hands-on experience.
✨Understand the Business Context
It's crucial to show that you understand how Oracle Service Cloud supports the overall operations of a business. Research the company and be ready to explain how your expertise can help them optimise their OSC system for better incident management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you identified issues within OSC and how you approached resolving them. This will showcase your analytical thinking and practical knowledge.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's use of Oracle Service Cloud and their expectations for the role. This not only shows your interest but also helps you gauge if the position aligns with your career goals.
