At a Glance
- Tasks: Supervise overnight operations and ensure exceptional guest service and safety.
- Company: Join the vibrant team at Double Tree by Hilton, part of Crimson Hotels.
- Benefits: Enjoy discounted stays, free meals, health benefits, and career development opportunities.
- Other info: Embrace inclusivity in a dynamic environment with great career growth potential.
- Why this job: Lead a passionate team and create memorable experiences for guests every night.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
The predicted salary is between 30000 - 32450 £ per year.
If you're passionate about hospitality, enjoy leading teams, and take pride in delivering exceptional guest experiences while ensuring the smooth and safe running of overnight operations, this could be the role for you.
About Us
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Our Values
- We care deeply about our people and communities.
- Empower each other to grow and succeed.
- Embrace inclusivity creating a welcoming environment for all.
- Innovate to continuously improve.
- Remain sustainable to protect our future.
Why join Crimson Hotels
- Discounted stays around the world
- Free meal on duty + unlimited hot drinks
- Paid day off for your Birthday
- Team member discounts
- Health Benefit schemes
- Employee Assistance Programme and wellbeing initiatives
- Learning and development opportunities for career progression
- Recognition and reward schemes
As part of the Crimson Hotels Group, you will join the team supporting the Double Tree by Hilton Woking hotel which is just a short walk from Victoria Place shopping centre, offering a perfect blend of comfort and convenience. The newly refurbished meeting and event spaces provide the perfect setting for gatherings of up to 350 guests.
What Your Day Will Look Like
As a Night Supervisor, you will supervise the overnight operation, ensuring the highest standards of guest service, safety, and security are maintained throughout the night. You’ll oversee front desk activities, support and guide the night team, and ensure all procedures, audits, and reports are completed accurately. From handling guest queries and resolving issues to coordinating with other departments, you’ll play a key role in delivering a seamless and memorable experience for every guest while ensuring the smooth running of the hotel during overnight hours.
What You’ll Bring
We’re looking for a dependable and proactive Night Supervisor who is passionate about hospitality and leading by example. You’ll have previous experience in a front office or supervisory role, strong communication and problem-solving skills, and the confidence to make decisions independently during night shifts. Comfortable working in a fast-paced environment and using hotel systems, you’ll be organised, detail-oriented, and committed to delivering exceptional guest experiences.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Night Supervisor employer: Crimson Hotels Group
Crimson Hotels is an exceptional employer that prioritises the well-being and growth of its team members, offering a supportive work culture where inclusivity and sustainability are at the forefront. As a Night Supervisor at the Double Tree by Hilton Woking, you will benefit from competitive perks such as discounted stays, health benefits, and ample opportunities for career progression, all while working in a newly refurbished hotel that combines comfort with convenience. Join us to be part of a dedicated team that values your contributions and strives to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crimson Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crimson Hotels Group
Don't be shy about reaching out to Crimson Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crimson Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crimson Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
