Night Security Officer

The Trafalgar St. James

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

The Trafalgar St. James London, Curio Collection by Hiltonis a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience. The hotel’s vibrant venue, Rockwell Bistro & Wine Bar, offers a curated menu of modern dishes, expertly crafted cocktails, and an extensive wine selection, all set within a bold and stylish space that delivers a dynamic day-to-night experience.

Our Values

Wecaredeeply about our people and communities,empowereach other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.

Why Join Crimson Hotels?

We believe great people deserve great perks:

• Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand
• Extra Day Off for Your Birthday – Because your day matters
• Employee Assistance Programme and wellbeing
• Free refreshments and freshly cooked meals while on duty
• Learning and development opportunities for career progression
• Health Benefit schemes
• Recognition and reward schemes
• Pension Scheme & Life Assurance
• Discounts in our F&B Outlets

What Your Day Will Look Like?

Your day will involve monitoring the hotel’s security systems, overseeing access control and ensuring a safe and secure environment for guests and team members. You will carry out safety inspections, respond to alarms and emergencies, manage lost property, and maintain accurate security records. Working closely with the Night Duty Manager, Engineering team and other departments, you will help resolve incidents, address safety concerns and deliver a welcoming, professional service throughout the hotel.

Key Responsibilities:

• Conduct regular security patrols and monitor CCTV, alarms and access control systems.
• Ensure the safety and security of guests, employees, visitors and contractors.
• Investigate and report suspicious activities, security breaches and incidents.
• Take ownership of life safety emergencies, including fire alarms, evacuations and building-related incidents, liaising with the Night Duty Manager, Engineering team and emergency services.
• Carry out routine safety inspections, including fire safety equipment, emergency exits and first aid boxes.
• Maintain accurate security logs, incident reports, inspection records and agency sign-in/out sheets.
• Manage high-value lost property in line with hotel procedures.
• Provide excellent customer service and maintain a visible, approachable presence throughout the hotel.
• Ensure security equipment is functioning correctly and report any faults.
• Use hotel communication systems, including email, DECT phones and HotSOS, to coordinate and report issues.

What You’ll Bring?

We’re looking for a reliable, proactive and professional individual who is passionate about creating a safe and welcoming environment for our guests and team members. You’ll have a keen eye for detail, strong communication skills and the confidence to respond calmly and effectively in challenging situations.

You’ll bring a positive, hands‑on approach, excellent problem‑solving skills and the ability to work independently while collaborating with colleagues across the hotel. Previous experience in hotel security, knowledge of fire safety procedures and familiarity with CCTV and access control systems would be advantageous.

Above all, you’ll be approachable, trustworthy and committed to delivering exceptional guest service while maintaining the highest standards of safety and security.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.

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