At a Glance
- Tasks: Support the Executive Housekeeper in managing daily operations and leading the housekeeping team.
- Company: Crimson Hotels, a sustainable and inclusive independent hotel group.
- Benefits: Exclusive discounts, extra day off for your birthday, and health benefits.
- Other info: Dynamic environment with opportunities for career growth and development.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Strong housekeeping background and excellent communication skills.
The predicted salary is between 24750 - 30250 £ per year.
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
The Trafalgar St. James London, Curio Collection by Hilton is a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience.
The hotel’s vibrant venue, Rockwell Bistro & Wine Bar, offers a curated menu of modern dishes, expertly crafted cocktails, and an extensive wine selection, all set within a bold and stylish space that delivers a dynamic day-to-night experience.
Our Values
We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.
The Role
We are looking for a passionate and experienced Assistant Executive Housekeeper to support the Executive Housekeeper in overseeing the day-to-day operations of the Housekeeping department. The successful candidate will lead by example, support and motivate the team, and act as the first point of contact for internal housekeeping matters. You will be highly organised, able to prioritise effectively, and confident managing multiple tasks in a fast-paced environment. Strong communication, teamwork and time management skills are essential, alongside the ability to work independently and adapt to the changing needs of the business.
The Person
Our successful Assistant Executive Housekeeper will be smart, presentable, and passionate about the guest experience. An individual who is passionate about people, well organised, and able to prioritise under pressure; will have strong housekeeping background (preferably has worked with LQA), with incredible attention to detail as it will be required to conduct spot checks throughout the Hotel and rooms, creating and implementing training required across the team, whilst identifying operational challenges and being able to deliver solutions to the problems that might occur. A team player is a necessity when joining this small but very busy team. The team is hardworking and has the drive and determination to ensure consistency to successfully obtain the best results that will reflect in the service provided to the guests visiting the Hotel. You will be proud to obtain the highest accolades for this one-of-a-kind establishment.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with The Trafalgar St James. A passionate candidate, who has a proven track record in delivering above and beyond and is looking to develop a career within our Lifestyle/Luxury Hotel. Flexibility is required as shifts might vary as per business requirements.
Why Join Crimson Hotels?
- Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand
- Extra Day Off for Your Birthday – Because your day matters
- Employee Assistance Programme and wellbeing
- Free refreshments and freshly cooked meals while on duty
- Learning and development opportunities for career progression
- Health Benefit schemes
- Recognition and reward schemes
- Pension Scheme & Life Assurance
- Discounts in our F&B Outlets
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Assistant Executive Housekeeper in London employer: Crimson Hotels Group
Crimson Hotels Group is an exceptional employer, offering a vibrant work culture at the DoubleTree by Hilton London – Victoria, where employees are encouraged to develop their skills in the hospitality industry. With a focus on teamwork and guest experience, staff enjoy opportunities for growth and training, alongside competitive benefits that enhance their professional journey in a dynamic environment. Join us to be part of a dedicated team that values passion for food and drink while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Executive Housekeeper in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crimson Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crimson Hotels Group
Don't be shy about reaching out to Crimson Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Executive Housekeeper in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crimson Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crimson Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
