At a Glance
- Tasks: Supervise housekeeping operations and ensure top-notch guest satisfaction.
- Company: Join the vibrant team at Crimson Hotels, where your growth matters.
- Benefits: Enjoy discounted travel, private healthcare, and loads of training opportunities.
- Other info: Flexible work environment with plenty of social events and recognition programmes.
- Why this job: Be a key player in creating unforgettable guest experiences every day.
- Qualifications: Previous supervisory experience in housekeeping and strong communication skills.
The predicted salary is between 18900 - 23100 £ per year.
Here at Crimson Hotels, we know our team members are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.
As a Housekeeping Supervisor you will play a key role in ensuring efficient housekeeping operations up to hotel brand standards, provide excellent guest experience and achieve 100% guest satisfaction. Your key duties will include:
- Allocate work duties to Team Members.
- Perform routine inspections of rooms, service areas, store rooms and corridors.
- Report and log any maintenance defects found in the rooms and assigned areas.
- Manage, efficiently, stock control and the maintenance of equipment.
- Assist in monitoring and controlling housekeeping procedures, including lost and found, key control, security and emergency procedures.
As well as having previous experience in a Housekeeping supervisory role, you’ll have an absolute commitment to delivering exceptional level of guest service, a charismatic personality with good communication and organisational skills. You’ll have a can-do attitude and be able to respond flexibly to different guest requests and situations. A good command of the English language is essential.
Benefits include:
- GoHilton – you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family.
- Private Healthcare Plan – financial assistance towards the cost of healthcare.
- Learning and development opportunities – from our lots of in-house training courses and programmes and over 1,000 training courses available on our ‘Training University’.
- Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level.
- Recommend a Friend incentive – bring your friends on board and receive a bonus after they’ve been with us for 6 months.
- Hero Of The Month recognition programme to recognise and celebrate your achievements.
- Freshly cooked meals to enjoy on duty.
- Dry-cleaning for your uniform.
- Lots of team member social events and wellbeing events.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Housekeeper Supervisor employer: Crimson Hotels Group
Crimson Hotels Group is an excellent employer, offering a supportive and dynamic work environment at the Holiday Inn Express London – Heathrow T5. With a strong focus on employee growth, we provide comprehensive training and opportunities for advancement within our dedicated team, all while ensuring a culture of teamwork and high standards of hygiene. Join us in Slough to be part of a rewarding experience where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crimson Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crimson Hotels Group
Don't be shy about reaching out to Crimson Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crimson Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crimson Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
