Hotel Duty Manager: Guest Experience & Operations Lead

Hotel Duty Manager: Guest Experience & Operations Lead

Full-Time On-site
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100 Queen's Gate Hotel London, Curio Collection by Hilton is seeking a Duty Manager to oversee hotel operations during shifts and act as the primary contact for guests and staff. You will coordinate front office activities, ensure smooth service across departments, and uphold safety and quality standards.

The role requires prior supervisory experience, a calm, guest-focused leadership style, and proficiency with hotel systems and reporting.

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Hotel Duty Manager: Guest Experience & Operations Lead employer: Crimson Hotels Group

Crimson Hotels Group is an exceptional employer, offering a vibrant work culture at the DoubleTree by Hilton London – Victoria, where employees are encouraged to develop their skills in the hospitality industry. With a focus on teamwork and guest experience, staff enjoy opportunities for growth and training, alongside competitive benefits that enhance their professional journey in a dynamic environment. Join us to be part of a dedicated team that values passion for food and drink while creating memorable experiences for our guests.

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Contact Details:

Crimson Hotels Group Recruitment Team