At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the vibrant team at The Trafalgar St. James, a five-star lifestyle hotel.
- Benefits: Enjoy exclusive hotel discounts, extra day off for your birthday, and free meals on duty.
- Other info: Full training provided; we celebrate inclusivity and welcome diverse applicants.
- Why this job: Be part of a dynamic environment where you can grow and succeed in hospitality.
- Qualifications: Good communication skills and a passion for delivering excellent guest experiences.
The predicted salary is between 22950 - 28050 £ per year.
The Trafalgar St. James, part of Crimson Hotels, is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. The hotel features 137 bedrooms, including nine suites and three studios, and offers an iconic London experience.
Our Values include:
- We care deeply about our people and communities.
- Empower each other to grow and succeed.
- Embrace inclusivity creating a welcoming environment for all.
- Innovate to continuously improve.
- Remain sustainable to protect our future.
Why Join Crimson Hotels?
- Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand.
- Extra Day Off for Your Birthday.
- Employee Assistance Programme and wellbeing.
- Free refreshments and freshly cooked meals while on duty.
- Learning and development opportunities for career progression.
- Health Benefit schemes.
- Recognition and reward schemes.
- Pension Scheme & Life Assurance.
- Discounts in our F&B Outlets.
As a Head Waiter, you will deliver exceptional service and create memorable dining experiences for our guests while maintaining our 5-star service standards. You will welcome guests, take and serve food and beverage orders, confidently recommend and upsell menu items, and respond to guest requests with professionalism and attention to detail. Working closely with the kitchen, bar and restaurant teams, you will play an important part in ensuring every service runs smoothly. You will also develop a strong knowledge of the restaurant's menus, ingredients, allergens, beverages and service standards.
What You’ll Bring:
- Good communication skills and attention to detail.
- The ability to work effectively as part of a team.
- A warm and welcoming approach, a positive attitude and a genuine passion for hospitality.
- Previous restaurant or luxury hospitality experience is desirable but not essential, as full training and support will be provided.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.
Head Waiter employer: Crimson Hotels Group
Crimson Hotels Group is an exceptional employer, offering a vibrant work culture at the DoubleTree by Hilton London – Victoria, where employees are encouraged to develop their skills in the hospitality industry. With a focus on teamwork and guest experience, staff enjoy opportunities for growth and training, alongside competitive benefits that enhance their professional journey in a dynamic environment. Join us to be part of a dedicated team that values passion for food and drink while creating memorable experiences for our guests.
