Assistant Breakfast Manager in City of Westminster

The Trafalgar St. James

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

The Trafalgar St. James London, Curio Collection by Hilton

is a five-star lifestyle hotel featuring 137 bedrooms, including nine suites and three studios. Perfectly positioned on the edge of St. James and Trafalgar Square, just moments from Soho, Mayfair, and the West End it offers an iconic London experience. The hotel’s vibrant venue, Rockwell Bistro & Wine Bar, offers a curated menu of modern dishes, expertly crafted cocktails, and an extensive wine selection, all set within a bold and stylish space that delivers a dynamic day-to-night experience.

Our Values

Wecaredeeply about our people and communities,empowereach other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.

Why Join Crimson Hotels?

We believe great people deserve great perks:

• Exclusive hotel discounts within the Crimson Hotel Group and the worldwide Hilton brand
• Extra Day Off for Your Birthday – Because your day matters
• Employee Assistance Programme and wellbeing
• Free refreshments and freshly cooked meals while on duty
• Learning and development opportunities for career progression
• Health Benefit schemes
• Recognition and reward schemes
• Pension Scheme & Life Assurance
• Discounts in our F&B Outlets

What your day will look like?

As an Assistant Breakfast Manager, you will play a key role in the day-to-day operation of our restaurant, includingbreakfast service, supporting the Restaurant & Bar Manager and leading the team to deliver an exceptional guest experience. You will ensure that every service runs smoothly, efficiently and to the highest standards, while maintaining a strong focus on guest satisfaction, team performance and revenue.

You will take an active role in overseeing breakfast operations, ensuring the restaurant is fully prepared for service, the team is briefed and organised, and our breakfast offering is consistently presented and delivered to the highest standard. You will work closely with the kitchen team to ensure buffet and à la carte service runs efficiently, while monitoring guest flow, service standards and overall guest satisfaction.

You will have a strong knowledge of our restaurant, menus and hotel facilities, using this knowledge to identify opportunities to upsell and maximise revenue. You will support with rotas, stock control, service planning and daily operational tasks, while ensuring all health, safety and company standards are consistently followed. Above all, you will lead by example, promote a positive can-do attitude and help create an environment where both our guests and team feel valued.

What You’ll Bring?

You’ll bring strong leadership skills, a positive can-do attitude and a genuine passion for delivering exceptional guest experiences. You’ll be confident leading and motivating a team, with excellent communication, organisation and attention to detail. You’ll have previous experience in restaurant or luxury hotel operations, with a good understanding of breakfast service, food and beverage operations and high service standards. You’ll be comfortable managing busy services, responding to guest feedback and supporting the team to perform at their best.

Most importantly, you’ll lead by example, remain calm under pressure and take pride in creating a welcoming and professional environment for both guests and colleagues.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.