Support Worker - Deaf Support

Support Worker - Deaf Support

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential support to a deaf team member in case investigations and notetaking.
  • Company: Join a forward-thinking organisation dedicated to justice and inclusivity.
  • Benefits: Flexible working arrangements, competitive salary, and a supportive work culture.
  • Why this job: Make a real difference in justice while supporting a diverse team.
  • Qualifications: Must be NRCPD registered as a Note Taker with experience in D/deaf support.
  • Other info: Work primarily from home with opportunities for career growth and development.

The predicted salary is between 30000 - 42000 £ per year.

From time to time, a criminal case ends with a miscarriage of justice – a wrongful conviction or sentence. Our team works to identify and investigate these cases. We are seeking a dedicated individual to provide effective support to a member of our Casework Team who is deaf. The team member’s role involves reviewing cases and investigating suspected miscarriages of justice. This includes examining material from the police, prosecution, courts and defence, as well as records from prisons, the NHS and local authorities. They may also interview applicants and witnesses or instruct experts in a range of forensic and scientific disciplines.

Your role will be to provide high-quality notetaking support to enable them to carry out their responsibilities effectively. This will include supporting them during key meetings and training sessions, transcribing audio material such as body‑worn camera footage, and being present during some calls. When not providing direct support, you will assist our Casework Administration team with non‑urgent administrative tasks. This may include preparing case documents, updating manuals and procedures, dealing with correspondence, and other routine clerical tasks.

It is essential that your working hours align with those of the individual you will be supporting; therefore, this position is offered as a full‑time role only. While we offer flexible working arrangements, the successful candidate will agree a suitable working pattern directly with the person they are supporting to ensure their needs are met. This role is offered on a fixed‑term basis, as the team member you will be supporting is currently on a contract until 22 September 2026. Should their position become permanent, we will review the Support Worker contract at that time.

The successful candidate will be registered or accredited with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) as a Note Taker and have experience of supporting D/deaf individual/s with professional or educational notetaking. Although our office is based in central Birmingham, our casework team primarily work from home, using the latest IT to stay connected with colleagues, and attending the office only when necessary.

The CCRC is committed to equality and to being an inclusive organisation. Wellbeing, diversity and inclusion are at the heart of our culture, and we provide an environment where everyone is heard, valued and respected. We welcome people who will bring diversity of thought and provide constructive challenge.

Support Worker - Deaf Support employer: Criminal Cases Review Commission

As a Support Worker at our organisation, you will be part of a dedicated team committed to justice and equality, working in a culture that values diversity and inclusion. Our central Birmingham office offers a supportive environment where your contributions are recognised, and you will have the opportunity to grow professionally while making a meaningful impact in the lives of others. With flexible working arrangements and a focus on employee wellbeing, we ensure that you can thrive both personally and professionally in this rewarding role.
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Contact Detail:

Criminal Cases Review Commission Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker - Deaf Support

✨Tip Number 1

Network like a pro! Reach out to people in the field of support work, especially those who have experience with deaf individuals. Use platforms like LinkedIn to connect and engage with professionals; you never know who might have a lead on a job or can offer valuable advice.

✨Tip Number 2

Prepare for interviews by practising common questions related to support work. Think about scenarios where you've had to adapt your communication style or provide assistance. We recommend role-playing with a friend to boost your confidence and refine your responses.

✨Tip Number 3

Showcase your skills! If you have experience with notetaking or supporting deaf individuals, make sure to highlight this in conversations. Bring along examples of your work or any relevant certifications to demonstrate your expertise during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to support justice for all.

We think you need these skills to ace Support Worker - Deaf Support

Notetaking
Communication Skills
Transcription Skills
Administrative Skills
Attention to Detail
Experience with D/deaf individuals
IT Proficiency
Flexibility
Interpersonal Skills
Time Management
Problem-Solving Skills
Understanding of Legal Processes
Confidentiality

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can specifically support our Casework Team member who is deaf, so don’t hold back on showcasing your notetaking expertise!

Show Your Passion: Let us know why you’re excited about this role! Share your enthusiasm for supporting D/deaf individuals and your commitment to justice. A genuine passion can really make your application stand out.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points shine through. Remember, we want to understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Criminal Cases Review Commission

✨Know Your Role

Make sure you fully understand the responsibilities of a Support Worker for a Deaf individual. Familiarise yourself with the specific tasks mentioned in the job description, like notetaking and supporting during meetings. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Skills

Highlight your experience with notetaking and supporting D/deaf individuals. Be ready to discuss specific examples where you've successfully provided support in a professional or educational setting. This will show that you have the practical skills needed for the role.

✨Emphasise Flexibility

Since the role requires aligning your working hours with the person you'll be supporting, be prepared to discuss your availability and willingness to adapt. Mention any previous experiences where you’ve had to adjust your schedule to meet someone else's needs.

✨Cultural Fit Matters

The organisation values diversity and inclusion, so be sure to express your commitment to these principles. Share your thoughts on how you can contribute to a positive and inclusive work environment, as this will resonate well with the interviewers.

Support Worker - Deaf Support
Criminal Cases Review Commission
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