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For Companies At a Glance
- Tasks: Install and maintain fire and security systems while providing top-notch customer service.
- Company: Join a family-run business with over 40 years of experience in the industry.
- Benefits: Competitive salary, overtime pay, company vehicle, and generous leave.
- Why this job: Be part of a growing team that values innovation and teamwork.
- Qualifications: Minimum 2 years' experience in servicing security and fire systems required.
- Other info: Exciting career progression and training opportunities await you!
The predicted salary is between 20000 - 28000 £ per year.
As a family-run business with over 40 years of experience in the Fire and Security industry, Crime Prevention Services (CPS) provides clients with trusted, high-quality solutions for all their security and risk management needs. We’re proud to be large enough to handle national contracts, yet small enough to care and deliver truly tailored solutions. Our services include design, installation, monitoring, and maintenance of security and fire systems, supported 24/7 by our NSI Gold Approved Alarm Receiving Centre based in-house at our North Wales headquarters.
Established in 1982, CPS has built a reputation for innovation, reliability, and excellence, delivering protection and peace of mind to domestic, commercial, and national blue-chip clients across the UK.
We’re looking for a skilled Fire & Security Service Engineer (also known as a Fire and Intruder Alarm Engineer or Electronic Security Systems Engineer) to join our growing team. You’ll be responsible for the installation, maintenance, servicing, and repair of a range of systems, including fire alarms, CCTV (IP and analogue), intruder alarms, and access control systems. This field-based role will involve regular system checks, commissioning, and fault-finding to ensure the safety and security of our clients’ properties. You’ll also provide outstanding customer service, supporting our 24/7 monitoring operations, and responding to emergency call-outs on a rota basis.
Salary & Benefits
- Salary: £25,000 – £35,000 (dependent on experience) + overtime, travel, and on-call allowance
- Company vehicle, pension scheme, laptop, PDA/smartphone, and specialist tools provided
- 20 days annual leave + bank holidays (with additional leave after 3 years’ service)
- Excellent career progression, training, and long-term development opportunities within a trusted and expanding company
- The role is Monday – Friday 8:30am – 5:00pm + travel
Key Responsibilities
- Conduct routine maintenance, servicing, and fault-finding on electronic fire and security systems
- Install and commission new fire alarm, CCTV, intruder alarm, and access control systems
- Respond to reactive call-outs and complete remedial works efficiently
- Ensure systems comply with relevant British Standards (BS EN) and industry regulations
- Provide exceptional customer service and clear communication at all times
- Work independently and collaboratively within a supportive, growing team
- Participate in the on-call rota (currently 1 week in 6)
Experience & Skills Required
- Minimum 2 years’ experience in servicing and maintaining:
- Security/Intruder Alarm Systems (e.g., Galaxy, Texecom, Scantronic)
- CCTV Systems (analogue and IP)
- Fire Alarm Systems (e.g., Advanced, Kentec, Ziton, Menvier, C-Tec)
- Access Control Systems (e.g., Paxton)
Desirable Certifications & Qualifications
- FIA or BAFE training/certification
- ECS/CSCS card
- Manufacturer training on Galaxy, Texecom, Paxton, or Advanced systems
- Experience with BS5839 / BSEN50131 compliant systems
Why Join CPS?
At CPS, we’re evolving and growing alongside our clients - embracing new technology, expanding our services, and continually improving how we work. Following the successful launch of our new division The techdesk, this next phase marks another exciting step forward for our business. You’ll be part of a company that values innovation, teamwork and continuous development, where your skills make a real difference and your career can thrive.
Fire & Security Service Engineer: North Birmingham / Leicester / Stafford employer: Crime Prevention Services Limited
Contact Detail:
Crime Prevention Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer: North Birmingham / Leicester / Stafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Galaxy or Texecom, make sure to highlight that in conversations. Bring along any certifications or training documents to back up your claims when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like CPS. Express your enthusiasm for their work and ask if they have any upcoming opportunities. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by brushing up on common questions related to fire and security systems. Practice explaining your past experiences and how they relate to the role. And remember, we encourage you to apply through our website for a smoother application process!
We think you need these skills to ace Fire & Security Service Engineer: North Birmingham / Leicester / Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with fire and security systems. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the fire and security industry and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills: Since we pride ourselves on exceptional customer service, make sure to include examples of how you've gone above and beyond for clients in your application. We want to know how you handle challenges and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-run business!
How to prepare for a job interview at Crime Prevention Services Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge about fire and security systems. Familiarise yourself with the specific brands and systems mentioned in the job description, like Galaxy, Texecom, and Advanced. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves providing exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a client. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle an emergency call-out or a fault-finding scenario. Practising your responses to these types of questions can help you articulate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how CPS embraces new technology. This shows your genuine interest in the company and helps you gauge if it’s the right fit for you.
