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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a family-run hotel group with a warm, inclusive culture.
- Benefits: Enjoy discounts, flexible hours, career progression, and wellbeing support.
- Why this job: Be part of a fun team that values creativity and positivity.
- Qualifications: Great communication skills and a friendly personality are essential.
- Other info: Flexible zero hours contract with opportunities for growth across seven unique hotels.
The predicted salary is between 10 - 12 £ per hour.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
About the role: From check-in to departure, you’ll deliver exceptional customer service for our guests. You inject the ‘wow’ factor into our welcome. For those moments when we haven’t got it just right, you’ll listen and most importantly act. Passionate about creating outstanding experiences, you’ll walk in our customers' shoes - putting them at the heart of everything you do. This role is available on a flexible zero hours contract with shifts available dependent on business and individual needs.
What we need from you: We want real people with real personalities. Here’s what matters most:
- Great communication: You listen first, respond with care, and make every guest feel heard.
- Team spirit: No egos, no fuss – just people who look out for each other and love creating memorable moments.
- Openness & ideas: We like fresh thinking and aren’t afraid to try new ways of doing things.
- Personality & presence: Friendly, approachable, and fun – you’re someone guests (and colleagues) enjoy spending time with.
- Flexibility: You’re adaptable, solutions-focused, and ready to handle whatever the day brings.
What you’ll get from us:
- Exclusive Discounts: Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays: Take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer a Friend Bonus: Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards: Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team: Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Career Progression: With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Wellbeing Support: Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party: We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Receptionist in Peebles employer: Crieff Hydro Limited
Contact Detail:
Crieff Hydro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Peebles
✨Tip Number 1
Get to know the company culture! Since this is a family-run business, show that you understand their values. When you chat with them, mention how you resonate with their focus on being creative and thoughtful.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to listen and respond with care. Try role-playing scenarios with friends or family to get comfortable with handling different guest situations.
✨Tip Number 3
Show off your personality! They want someone friendly and approachable, so let your true self shine during interviews. Share stories that highlight your team spirit and how you’ve created memorable moments in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up within the Crieff Hydro Family of Hotels.
We think you need these skills to ace Receptionist in Peebles
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you unique – after all, we’re all about being ourselves here at StudySmarter.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your communication skills and team spirit, as these are key to fitting in with our family vibe. Show us how you embody our values of being creative, curious, and thoughtful!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to read. A well-structured application helps us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Crieff Hydro Limited
✨Know the Family Values
Before your interview, take some time to understand the family values that this company holds dear. They’re all about being creative, curious, thoughtful, positive, and being yourself. Think of examples from your past experiences that showcase how you embody these values.
✨Showcase Your Communication Skills
As a receptionist, great communication is key! Prepare to demonstrate your listening skills and how you respond with care. You might want to practice answering common questions while keeping a friendly tone, as this will help you convey warmth and approachability during the interview.
✨Emphasise Team Spirit
This role thrives on teamwork, so be ready to share stories that highlight your ability to work well with others. Think of times when you’ve supported colleagues or contributed to a positive team environment. This will show that you’re a good fit for their family-oriented culture.
✨Be Ready for Flexibility
Since the role involves flexible hours, prepare to discuss your adaptability. Share examples of how you’ve handled unexpected situations in the past. This will demonstrate that you can handle whatever the day brings, which is crucial for a receptionist.