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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional leisure services and create memorable experiences.
- Company: Join a family-run business with a warm, welcoming culture since 1868.
- Benefits: Enjoy live-in accommodation, exclusive discounts, and career progression opportunities.
- Why this job: Make a real impact in a fun environment while promoting fitness and well-being.
- Qualifications: Management experience in leisure, fitness qualifications, and a proactive approach to service improvement.
- Other info: Be part of a supportive team that values creativity, curiosity, and positivity.
The predicted salary is between 30000 - 42000 £ per year.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Peebles Hydro is set right at the heart of the Scottish Borders and offers a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years and today we're home to 132 bedrooms, 3 places to eat, 6 function spaces, a leisure club, spa and oodles of outdoor space.
About the role
Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. Leadership is another area you’ll excel in, and your enthusiasm and passion for leisure will inspire and energise the team you lead. You’ll have previous management/supervisory experience in a leisure environment. No two days are the same and you’ll thrive on the constant challenge of the role. From training the team, managing budgets and rotas to improving our service - everything you do will show your commitment to driving the business forward.
What we need from you
- You’ll be passionate about fitness and sport, and have an ambition to drive service quality improvement and programme development.
- With your natural coaching abilities and hands-on style of management, you’ll help to lead the team to deliver high quality, friendly service.
- You’ll make sure we provide a safe and secure environment for our members and guests through your strong knowledge of and adherence to legislative compliance: Emergency pool responder qualification, Level 2 Fitness Instructor/Assessor, First Aid at Work and Pool Plant Operators are essential qualifications.
- You’ll be able to work flexible hours to meet business and customer needs.
- You’ll have a proactive approach to driving sales and revenue generation.
- You’ll have great IT skills to assist with keeping the Membership database up to date.
What you’ll get from us
- Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
- Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% of food and drinks, and reduced rates on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Leisure Manager in Peebles employer: Crieff Hydro Limited
Contact Detail:
Crieff Hydro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Manager in Peebles
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media pages and website. This will help you understand their values and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service skills! Since exceptional service is key for this role, think of examples from your past experiences where you went above and beyond for a guest or team member. Be ready to share these stories!
✨Tip Number 3
Show off your leadership style! Think about how you can inspire and energise a team. Prepare to discuss your management approach and how you’ve successfully led teams in the past.
✨Tip Number 4
Don’t forget to highlight your qualifications! Make sure you’re ready to talk about your fitness and safety certifications, as well as any relevant IT skills. This will demonstrate your commitment to providing a safe and high-quality environment.
We think you need these skills to ace Leisure Manager in Peebles
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming personality shine through. We want to see the real you, so don’t be afraid to express your enthusiasm for leisure and customer service!
Tailor Your Experience: Make sure to highlight your previous management or supervisory experience in a leisure environment. We’re looking for someone who can inspire and energise a team, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Crieff Hydro Limited
✨Show Your Passion for Leisure
Make sure to express your enthusiasm for fitness and leisure during the interview. Share specific examples of how you've previously inspired teams or improved service quality in a leisure environment. This will demonstrate that you truly embody the values of being creative and positive.
✨Highlight Your Leadership Skills
Prepare to discuss your management experience and how you've successfully led teams in the past. Think of situations where you’ve trained staff or managed budgets, and be ready to explain how your hands-on approach has made a difference. This aligns perfectly with their need for someone who can energise and motivate a team.
✨Know Your Compliance and Safety Standards
Familiarise yourself with the essential qualifications mentioned in the job description, such as First Aid at Work and Emergency Pool Responder qualifications. Be prepared to discuss how you ensure a safe environment for guests and members, as this is crucial for the role.
✨Demonstrate Your IT Skills
Since great IT skills are required for keeping the Membership database up to date, think of examples where you've used technology to improve processes or enhance customer service. This will show that you’re proactive and capable of driving sales and revenue generation through effective use of IT.