Front of House Supervisor in Peebles

Be Part of the Family... We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

The Park We’re located slap-bang in Peebles High Street and we make the most of it! Offering 25 bedrooms, a restaurant, bar, extensive outdoor space and a bakery to guests and locals. From the moment you step through our doors, our quirky welcome is sure to spark your imagination, as our character and charm-packed spaces draw influence from the March Street textiles mill.

About the role First impressions count! If you're friendly, have a welcoming smile and genuinely love the hospitality business, we’d love to hear from you. You’ll be interested in people and able to talk confidently to them. You’ll need to have a good knowledge of all activities that you can do in and around Peebles and the surrounding area. At the Park, we believe in offering traditional Scottish hospitality, which means from the minute guests step over the door they feel like they’re visiting close friends. That welcome begins with you - your job is to help people relax and unwind. You’ll enjoy variety and offer a smooth and friendly check-in, telling guests about what the hotel has to offer, as well as all the great attractions in the Borders. It’s a great chance to get all the benefits of working with a large independent company where you’ll learn and develop your team, working with motivated and enthusiastic people in an extremely varied role within our new product offering.

What We Need From You You’ll have previous supervisory experience in a hospitality environment and you’ll thrive on the constant challenge of the role. From helping to train the team, managing rotas to improving our service - everything you do will show your commitment to driving the business forward. You’ll be flexible as hours of work are variable to meet the needs of the business.

What You’ll Get from Us

• Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
• Refer a Friend Bonus – Earn up to £250‑£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.