At a Glance
- Tasks: Assist guests with leisure activities and maintain a clean, safe environment.
- Company: Join the Crieff Hydro Family of Hotels, known for its fun and supportive culture.
- Benefits: Live-in accommodation, free meals, exclusive discounts, and career progression opportunities.
- Other info: Enjoy team events and a legendary annual staff party!
- Why this job: Be part of a friendly team while enjoying flexible hours and making a positive impact.
- Qualifications: Customer service experience and strong swimming skills are preferred.
Be part of the Family
We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Peebles Hydro
We’re set right at the heart of the Scottish Borders and offer a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, a leisure club, spa and oodles of outdoor space.
About the role
Whether enjoying leisure pursuits in the great outdoors, or making the most of our indoor leisure facilities, there’s plenty to choose from. We currently boast a leisure pool, sauna, steam room, Jacuzzi and well-equipped gym, as well as our Bike Zone and activities both indoor and out.
Duties include complete cleaning and maintenance of the leisure club. This includes but is not limited to; replenishing towels, removing used linens, cleaning floor areas, monitoring stock levels across the department and ensuring cleanliness duties are completed to a high standard at all times.
In keeping with our dedication to the health and safety of our guests, you will have emergency pool responder responsibilities and conduct pool testing on a daily basis.
You will be assisting our guests with any requirements during their stay as well as helping with inductions for new members, providing a warm and friendly customer experience at all times. You will be responsible for the set up and coaching of our activities and will be able to bring a fun, positive approach to these.
This position is offered on a flexible contract with shofts available dependent on business requirements and individual availability.
What we need from you
Ideally, you’ll have some experience in a customer service environment. You’ll take a pride in what you do and have high personal standards of cleanliness.
Applicants should be strong swimmers and if you have obtained your Pool Responder Qualification, we would be very excited to hear from you.
What’ll you’ll get from us
- Live-in Accommodation– Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
- Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays– Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
- Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
- Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.
Facebook: Crieff Hydro Family Careers | Crieff
Instagram: instagram.com
Please note:
This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Leisure / Activities Assistant in Peebles employer: Crieff Hydro Limited
At Crieff Hydro Family of Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team spirit and well-being are paramount. With flexible contracts, live-in accommodation options, and a range of employee benefits including free meals, exclusive discounts, and career progression opportunities across our seven hotels, we ensure that our Leisure / Activities Assistants not only thrive in their roles but also enjoy a fulfilling and rewarding experience. Join us to be part of a friendly and supportive team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure / Activities Assistant in Peebles
✨Tip Number 1
Get to know the company! Before your interview, check out their social media pages and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewers, let your enthusiasm for leisure activities and customer service shine through. They want to see that you’re not just qualified, but also a fun addition to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Leisure / Activities Assistant in Peebles
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for leisure activities and customer service.
Highlight Relevant Experience:Make sure to mention any previous experience in customer service or leisure roles. If you've got your Pool Responder Qualification, shout about it! We love seeing candidates who are ready to dive in.
Keep It Clean and Tidy:Just like the cleanliness standards we uphold at our leisure club, your application should be neat and well-organised. Proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Crieff Hydro Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Leisure / Activities Assistant. Familiarise yourself with the facilities mentioned in the job description, like the leisure pool and gym. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of guest interaction, be prepared to discuss your previous customer service experience. Think of specific examples where you provided excellent service or resolved issues. This will demonstrate your ability to create a warm and friendly atmosphere for guests.
✨Highlight Your Cleanliness Standards
Given the emphasis on cleanliness in the job description, be ready to talk about how you maintain high standards in your work. Share any relevant experiences where you ensured a clean and safe environment, especially in a leisure or hospitality setting.
✨Bring Your Fun Side
This position requires a positive approach to activities and coaching. Think of ways to express your enthusiasm for leisure activities during the interview. You might even share ideas for fun activities you could organise, showing that you’re not just a fit for the role but also someone who can enhance the guest experience.
