Housekeeping Assistant

Housekeeping Assistant

Full-Time 1200 - 1600 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Join our Housekeeping Team to ensure guests enjoy a spotless and welcoming environment.
  • Company: Family-owned hotel group with a warm, inclusive culture since 1868.
  • Benefits: Live-in accommodation, free meals, discounts, and career progression opportunities.
  • Why this job: Make a real impact on guest experiences while working in stunning Scottish locations.
  • Qualifications: Friendly personality, enthusiasm for hospitality, and a team-focused attitude.
  • Other info: Enjoy fun team events and a supportive work environment.

The predicted salary is between 1200 - 1600 £ per month.

Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

The Isles of Glencoe Hotel is the perfect base to explore what the Scottish Highlands have to offer. Boasting 59 bedrooms, a leisure club, bar and restaurant, we welcome people from all walks of life whether they are looking for adventure or relaxation. Let the tranquility of Loch Leven wash over you and take in the spectacular surroundings – it’s like a postcard come to life!

About the Role

You’ll be part of our busy Housekeeping Team with one of the most important jobs in the business – making sure our guests get a good night’s sleep! You’ll be hard working and committed to exceptional customer service. You’ll ensure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests. We want our customers to be ‘wowed’ and believe everyone has their part to play in making this happen. So, as well as taking pride in ensuring our hotel is kept spotless, you’ll provide a friendly and welcoming service to all our guests at The Isles of Glencoe Hotel.

What we need from you

  • Customer service – a friendly, welcoming personality is a given.
  • Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
  • Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest.
  • Fun and easy to talk to – we’re looking for personality, not a corporate clone.

What you’ll get from us

  • Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
  • Free Meals on Shift– Stay fuelled and focused with delicious staff meals while you work.
  • Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
  • Team Rate Hotel Stays– Take time to recharge with discounted stays at all of our hotels from just £30 per night.
  • Refer a Friend Bonus – Earn up to £250‑£500 for each successful team member or manager which you recommend to us.
  • Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
  • A Friendly & Supportive Team– Work in a fun, welcoming environment where team spirit and well-being are a priority.
  • Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
  • Wellbeing Support– Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
  • Team Events & Annual Staff Party– We love to celebrate our people!

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.

Housekeeping Assistant employer: Crieff Hydro Limited

Join a family-run business that has been welcoming guests since 1868, where you will be part of a supportive and friendly team dedicated to creating memorable experiences. Located in the stunning Scottish Highlands, The Isles of Glencoe Hotel offers not only competitive benefits like live-in accommodation and exclusive discounts but also ample opportunities for career progression in a warm and inclusive work culture. Embrace the chance to grow within a company that values creativity, curiosity, and positivity, all while enjoying the breathtaking surroundings of Loch Leven.
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Contact Detail:

Crieff Hydro Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Assistant

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media pages and website. This will help you understand their values and show that you're genuinely interested in being part of the family.

✨Tip Number 2

Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you went above and beyond for someone. Share these stories during your chat!

✨Tip Number 3

Be yourself! They’re looking for personality, so don’t be afraid to let your true self shine through. Show enthusiasm and a positive attitude – it’s all about creating memorable experiences for guests.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that catch your fancy!

We think you need these skills to ace Housekeeping Assistant

Customer Service
Attention to Detail
Teamwork
Communication Skills
Enthusiasm for Hospitality
Problem-Solving Skills
Adaptability
Positive Attitude
Time Management
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share a bit about what makes you unique and how you embody our values of being creative, curious, thoughtful, positive, and just being yourself.

Highlight Your Customer Service Skills: As a Housekeeping Assistant, exceptional customer service is key. Make sure to mention any previous experience where you’ve gone above and beyond for guests. We love hearing about those moments that made someone’s day!

Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. Show us how you can contribute to our family atmosphere and help create memorable experiences for our guests.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our family at The Isles of Glencoe Hotel!

How to prepare for a job interview at Crieff Hydro Limited

✨Know the Family Values

Before your interview, take some time to understand the family values that drive the company. They’re looking for someone who embodies creativity, curiosity, thoughtfulness, positivity, and authenticity. Reflect on how you can demonstrate these values through your past experiences.

✨Show Your Enthusiasm for Hospitality

During the interview, let your passion for hospitality shine through. Share specific examples of times when you went above and beyond for a guest or a team member. This will show that you’re not just looking for a job, but that you genuinely care about creating memorable experiences.

✨Emphasise Team Spirit

Since teamwork is key in this role, be prepared to discuss how you work well with others. Think of examples where you collaborated effectively with colleagues to achieve a common goal. Highlighting your ability to fit into their friendly and supportive team will make you stand out.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team events, career progression opportunities, or how they maintain their inclusive culture. This shows that you’re genuinely interested in being part of their family and that you value the work environment.

Housekeeping Assistant
Crieff Hydro Limited
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