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For Companies At a Glance
- Tasks: Join our friendly team, serving customers and helping in various roles across our hotels.
- Company: Family-owned hospitality business with a warm, inclusive culture since 1868.
- Benefits: Up to £12.21 per hour, tips, live-in accommodation, free meals, and exclusive discounts.
- Why this job: Gain hands-on experience in hospitality while working in a fun, supportive environment.
- Qualifications: Friendly personality, customer service experience, and a passion for hospitality.
- Other info: Opportunities for career progression and team events throughout the year.
Be part of the Family
We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.
We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Murraypark Hotel
We have a great reputation for serving up delicious, gastro pub style food. We’re passionate about food and our menu uses fresh, seasonal ingredients from Scotland’s larder.
About the role
Working as part of our small and dedicated team offers you a friendly, fast paced and challenging experience. It’s a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.
As a general assistant, you\’ll help out wherever you\’re needed. You could be making beds, waiting on tables, or serving behind the bar. But whatever you\’re doing, the common theme is that you\’ll want to please our customers.
We\’re looking for someone to join our team on a flexible basis, working around 30-35 hours per week.
What we need from you
Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us. You’ll also need to show us your team focussed. You\’ll have previous customer experience, ideally in hospitality, and you\’ll need to be over 18 to work behind the bar.
What you’ll get from us
- Up to £12.21 per hour plus a share of tips, split equally among our team depending on how many hours you work.
- Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
- Free Meals on Shift– Stay fuelled and focused withdelicious staff meals while you work.
- Exclusive Discounts– Enjoy 30% off food, drinks and retail,
- Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night – where will you explore next?
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team– Work in afun, welcoming environment where team spirit and well-being are a priority.
- Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
- Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.
Facebook: Crieff Hydro Family Careers | Crieff
Instagram: instagram.com
Please note:
This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
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Hospitality Assistant employer: Crieff Hydro Limited
Contact Detail:
Crieff Hydro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out their social media and website. Understanding their values and culture will help you connect with them and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service skills! Since exceptional service is key for this role, think of examples from your past experiences where you went above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be flexible and open-minded! The role involves various tasks, so showing that you're adaptable and willing to jump in wherever needed will impress the team. It’s all about teamwork and making sure guests feel at home.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our family. Don’t forget to follow us on social media for updates and tips!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming personality shine through. We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for providing exceptional customer service.
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience in hospitality. Mention any previous roles where you’ve provided great customer service or worked as part of a team, as this will resonate with us and show you understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out, but remember to keep it professional yet approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Crieff Hydro Limited
✨Know the Company Culture
Before your interview, take some time to understand the family-oriented culture of the company. Familiarise yourself with their values like being creative and positive. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your friendly personality and genuine desire to please guests, as this will resonate well with the interviewers.
✨Be Ready for Flexibility
The role requires flexibility in tasks, so be prepared to discuss how you can adapt to different responsibilities, whether it’s making beds or serving at the bar. Show that you’re a team player who thrives in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your curiosity about the role and the company. Inquire about team events or career progression opportunities, which will demonstrate your interest in being part of their family.