At a Glance
- Tasks: Join our Housekeeping Team to ensure guests enjoy a spotless and welcoming environment.
- Company: Family-owned hotel group with a warm, inclusive culture since 1868.
- Benefits: Live-in accommodation, free meals, exclusive discounts, and referral bonuses.
- Other info: Enjoy career growth opportunities in a fun and supportive environment.
- Why this job: Make a real impact on guest experiences while working in stunning Scottish locations.
- Qualifications: Friendly personality, enthusiasm for hospitality, and a team-focused attitude.
The predicted salary is between 20000 - 25000 € per year.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
The Ballachulish Hotel is in a spectacular spot. A place where our guests come to explore but also kick back and soak up our service, food, drink and spectacular views. Our team also know a thing or two about the area as they’ve scaled mountains, explored lochs and found some much-loved spots to explore.
About the role: You’ll be part of our busy Housekeeping Team with one of the most important jobs in the business – making sure our guests get a good night’s sleep! You’ll be hard working and committed to exceptional customer service. You’ll ensure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests. We want our customers to be ‘wowed’ and believe everyone has their part to play in making this happen. So, as well as taking pride in ensuring our hotel is kept spotless, you’ll provide a friendly and welcoming service to all our guests at The Ballachulish Hotel.
What we need from you:
- Customer service – a friendly, welcoming personality is a given.
- Enthusiasm – a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
- Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest.
- Fun and easy to talk to – we’re looking for personality, not a corporate clone.
What you’ll get from us:
- Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
Housekeeping Assistant in Highland employer: Crieff Hydro Limited
Join a family-run business that has been welcoming guests since 1868, where you will be part of a close-knit team dedicated to providing exceptional service in the stunning surroundings of The Ballachulish Hotel. With a strong emphasis on employee well-being, we offer live-in accommodation, free meals on shift, and exclusive discounts, all within a culture that values creativity, curiosity, and teamwork. Here, your contributions are recognised and rewarded, making it an ideal place for those passionate about hospitality and looking to grow in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Highland
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since they value a friendly and welcoming personality, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories!
✨Tip Number 3
Show your enthusiasm! When you’re chatting with them, let your passion for hospitality shine through. A genuine smile and positive attitude can make all the difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining their team and becoming part of their family.
We think you need these skills to ace Housekeeping Assistant in Highland
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for hospitality – it’s all about making that connection!
Highlight Relevant Experience:Make sure to mention any previous experience in housekeeping or customer service. We love seeing how your past roles have prepared you for this position, so share those stories that showcase your skills and dedication.
Tailor Your Application:Take a moment to read through our job description and align your application with what we’re looking for. Use keywords from the description to demonstrate that you understand our values and what it means to be part of our family.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our family and what we stand for!
How to prepare for a job interview at Crieff Hydro Limited
✨Show Your Personality
This role is all about being friendly and approachable, so let your personality shine through! Be yourself during the interview and don’t be afraid to share a bit about your interests or experiences that reflect your enthusiasm for hospitality.
✨Know the Company Values
Familiarise yourself with the company’s values: Be Creative, Be Curious, Be Thoughtful, Be Positive, and Be You. Think of examples from your past experiences that demonstrate how you embody these values, as this will show you’re a great fit for their family-oriented culture.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Prepare some examples where you’ve gone above and beyond for a guest or resolved a tricky situation. This will highlight your commitment to exceptional service, which is key for a Housekeeping Assistant.
✨Ask Questions About the Team
Show your interest in being part of the team by asking questions about the work environment and team dynamics. Inquire about how they create memorable experiences for guests and what makes their team special. This demonstrates your eagerness to contribute positively to their family atmosphere.
