At a Glance
- Tasks: Lead a vibrant café team, ensuring top-notch customer service and a welcoming atmosphere.
- Company: Join a family-run business with a rich history and a warm culture.
- Benefits: Live-in accommodation, exclusive discounts, and career progression opportunities.
- Other info: Be part of a supportive team that values well-being and celebrates achievements.
- Why this job: Make a real impact in a fun, fast-paced environment while enjoying stunning views.
- Qualifications: Strong leadership skills and a passion for outstanding customer experiences.
The predicted salary is between 25000 - 30000 £ per year.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
About the Role: With the best views on the estate, our food concept is simple but wholesome, the type of thing you’d find in a good pub. Working increasingly with local suppliers, we’re committed to consistency of production using locally sourced products. The Clubhouse has 40 seats and an outdoor seating area and BBQs for nice days. So, if you’re excited about leading a great team, looking to make their mark, this is the opportunity you’ve been waiting for. Working as part of our food and beverage team offers you a friendly, fast paced and challenging experience. It’s a great chance to get all the benefits of working with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people. Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us. You’ll also need to show us your team focused attitude. It’s great if you’ve got previous hospitality or customer service experience, but your attitude’s what will really count.
What we need from you: As Café Manager, you will be responsible for the day-to-day operation of the café, ensuring excellent customer service and creating a welcoming atmosphere for all guests. Working closely with your team, you will provide training and support to help them, drive performance and ensure consistently high standards across the café.
- Strong leadership and team development skills.
- A passion for delivering outstanding customer experiences.
- Excellent communication and organisational abilities.
- Ability to work in a busy environment while maintaining attention to detail.
What you’ll get from us:
- Live-in Accommodation – On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
- Exclusive Discounts – Enjoy free leisure membership for you and a partner, 30% off retail, 50% off food and drinks, and reduced rates on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Café Manager - Basecamp in Crieff employer: Crieff Hydro Limited
Crieff Hydro Limited is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive pay, tips, and the possibility of live-in accommodation, employees enjoy a supportive environment that fosters career progression and personal development in the beautiful setting of Crieff.
StudySmarter Expert Advice🤫
We think this is how you could land Café Manager - Basecamp in Crieff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crieff Hydro Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crieff Hydro Limited
Don't be shy about reaching out to Crieff Hydro Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Manager - Basecamp in Crieff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crieff Hydro Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crieff Hydro Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
