Boutique Manager in Crieff

Boutique Manager in Crieff

Crieff Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a friendly team, manage stock, create displays, and deliver exceptional customer service.
  • Company: Crieff Hydro Hotel, a stunning 900-acre estate in the heart of Scotland.
  • Benefits: Live-in accommodation, exclusive discounts, leadership development, and wellbeing support.
  • Why this job: Join a fun team, grow your skills, and make memorable experiences for guests.
  • Qualifications: Previous retail management experience and a friendly personality are essential.
  • Other info: Enjoy team events and an annual staff party to celebrate your hard work.

The predicted salary is between 24000 - 36000 £ per year.

Crieff Hydro Hotel is set in a 900-acre estate in stunning Perthshire, Scotland. We have been welcoming generations of families for 150 years, offering 215 hotel bedrooms, 55 self-catering lodges, six restaurants, and over 60 onsite activities.

About the Role

Are you passionate about delivering exceptional customer service and creating memorable in-store experiences? We are looking for an enthusiastic Boutique Manager to lead our small, friendly team and help our boutique continue to thrive. As the face of our Retail shop, you will be responsible for:

  • Monitoring stock levels and creating orders
  • Producing eye-catching displays
  • Processing customer transactions
  • Motivating your team to ensure the best possible customer service

You will become knowledgeable about all the brands and products we offer and be able to upsell these effectively in a warm, friendly manner. The role requires a flexible approach as we will need you to work weekends and possibly cover extra hours due to team members’ holidays. Ideally, you’ll be able to join us in mid-March to allow for a thorough handover.

What We Need From You:

You’ll have previous experience in retail management, sales, merchandising stock, and most importantly, a friendly and welcoming personality.

What You’ll Get From Us:

  • Live-in Accommodation: On-site housing may be available, with bills included, making your move stress-free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn’t a guarantee.
  • A Friendly & Supportive Team: Work in a fun, welcoming environment where team spirit and well-being are a priority.
  • Grow with Us: We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
  • Leadership Development: Get access to our Be A Leader programme and develop the skills to take your career further.
  • Exclusive Discounts: Enjoy free leisure membership, 30% off retail, 50% off food and drinks, plus great savings on hotel activities.
  • Team Rate Hotel Stays: Take time to recharge with discounted stays at all of our hotels from just £30 per night.
  • Refer a Friend Initiative: Earn a bonus up to £250-£500 for each successful team member or manager you recommend to us.
  • Guest Mention Incentive: Earn an extra £5 for each guest review which positively mentions you.
  • Wellbeing Support: Access 24/7 confidential support via the Health Assured employee assistance programme, covering mental health, financial advice, and more.
  • Team Events & Annual Staff Party: We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Boutique Manager in Crieff employer: Crieff Hydro Limited

Crieff Hydro Hotel is an exceptional employer located in the heart of Scotland, offering a vibrant work culture where team spirit and well-being are paramount. As a Boutique Manager, you will thrive in a supportive environment that prioritises employee growth through leadership development programmes and offers unique benefits such as live-in accommodation, exclusive discounts, and a range of team events. Join us to create memorable experiences for our guests while enjoying a fulfilling career in a stunning 900-acre estate.
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Contact Detail:

Crieff Hydro Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Boutique Manager in Crieff

✨Tip Number 1

Get to know the company inside out! Research Crieff Hydro Hotel and its values, so you can show how your passion for customer service aligns with their mission. This will help you stand out during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local events to get the inside scoop on the boutique manager role. A friendly chat can sometimes lead to a recommendation!

✨Tip Number 3

Prepare for the interview by practising common questions related to retail management and customer service. Think of examples from your past experiences that showcase your skills and how you can motivate a team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.

We think you need these skills to ace Boutique Manager in Crieff

Customer Service
Retail Management
Sales Skills
Merchandising
Team Leadership
Stock Management
Visual Merchandising
Communication Skills
Motivational Skills
Flexibility
Upselling
Problem-Solving
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.

Tailor Your CV: Make sure your CV is tailored to the Boutique Manager role. Highlight your previous retail management experience and any skills related to stock management and team motivation. We love seeing how your background fits with what we’re looking for!

Be Personable: Since we value a friendly and welcoming personality, don’t be afraid to let your character come through in your written application. Use a warm tone and express your excitement about joining our team at Crieff Hydro Hotel.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Crieff Hydro Limited

✨Know Your Boutique Inside Out

Before the interview, make sure you’re familiar with the products and brands offered in the boutique. This will not only show your enthusiasm but also help you answer questions about upselling and customer service effectively.

✨Showcase Your Leadership Skills

Prepare examples of how you've motivated a team in the past. Think about specific situations where you’ve led by example or resolved conflicts. This will demonstrate your capability to lead the friendly team they’re looking for.

✨Emphasise Customer Service Excellence

Be ready to discuss your approach to delivering exceptional customer service. Share anecdotes that highlight your ability to create memorable experiences for customers, as this is key for the role.

✨Flexibility is Key

Since the role requires a flexible approach, be prepared to discuss your availability and willingness to work weekends or cover extra hours. Showing that you’re adaptable will make you a more attractive candidate.

Boutique Manager in Crieff
Crieff Hydro Limited
Location: Crieff

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