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For Companies At a Glance
- Tasks: Support various resort teams with admin tasks, scheduling, and communication.
- Company: Join a family-run hotel group with a rich history and a welcoming atmosphere.
- Benefits: Enjoy flexible hours, free meals, discounts, and career progression opportunities.
- Other info: This role is entry-level and requires the right to work in the UK.
- Why this job: Experience a dynamic role in a fun environment where teamwork and well-being matter.
- Qualifications: Organisational skills, Microsoft Office proficiency, and a positive attitude are essential.
Overview
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Crieff Hydro Hotel
In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!
About The Role
Behind every great guest experience is a team that keeps everything running smoothly – and that’s where you come in. As our Resort Administration Assistant, you’ll provide essential admin support for the teams that make things happen across the resort, from Maintenance and Action Glen to our Riding Centre and more. You’ll be the go-to person for day-to-day admin tasks, helping to coordinate schedules, organise paperwork, and keep everything on track so our resort runs like clockwork. If you’re organised, approachable, and like working in a role where no two days are the same, this could be the perfect fit.
What we’re looking for
- Great organisational skills and attention to detail – you’ll keep our busy resort teams on track.
- Confident with Microsoft Office (Excel, Outlook, Word) and comfortable learning new systems.
- A proactive communicator who enjoys working with different teams.
- Someone who thrives on variety – you’ll be supporting a range of activities across the resort.
- Flexibility and a positive attitude – you’re happy to pitch in where needed.
What you’ll be doing
- Providing admin support for the resort team, including scheduling, filing, and reporting.
- Managing communications between departments and ensuring information is shared clearly.
- Supporting coordination of maintenance tasks, Action Glen activities, and riding centre operations.
- Helping ensure health & safety checks and compliance records are up to date.
- Handling day-to-day queries and being a helpful point of contact for colleagues.
What You’ll Get From Us
- £12.21 per hour and flexible hours to fit your lifestyle (weekdays only, 25 hours per week).
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays – Discounted stays at all of our hotels from just £30 per night.
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager you recommend.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Important notice
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Seniority level
Entry level
Employment type
Full-time
Job function
- Administrative
Industries
- Hospitality
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Resort Administration Assistant employer: Crieff Hydro Hotel and Resort
Contact Detail:
Crieff Hydro Hotel and Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resort Administration Assistant
✨Tip Number 1
Familiarise yourself with the specific operations of Crieff Hydro Hotel. Understanding their unique offerings, such as the Action Glen activities and the Riding Centre, will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to thrive in a dynamic environment where no two days are the same.
✨Tip Number 3
Network with current or former employees of the resort if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to align your values with those of the organisation.
✨Tip Number 4
Prepare to discuss your communication style and how you handle inter-departmental coordination. Being able to articulate your approach to teamwork and collaboration will resonate well with the family-oriented ethos of the resort.
We think you need these skills to ace Resort Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Resort Administration Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your organisational skills, attention to detail, and proficiency with Microsoft Office. Provide specific examples of how you've successfully managed administrative tasks in previous roles or experiences.
Showcase Your Personality: Since the company values a positive attitude and teamwork, make sure to convey your approachable nature and willingness to collaborate. Use anecdotes that demonstrate your proactive communication style and flexibility.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company’s values. Mention why you want to work in a family-run business and how you can contribute to creating a welcoming environment for guests and colleagues alike.
How to prepare for a job interview at Crieff Hydro Hotel and Resort
✨Show Your Organisational Skills
As a Resort Administration Assistant, you'll need to demonstrate your great organisational skills. Be prepared to discuss specific examples of how you've managed schedules or coordinated tasks in previous roles.
✨Familiarise Yourself with Microsoft Office
Since the role requires confidence with Microsoft Office, brush up on your Excel, Outlook, and Word skills. You might be asked to perform a task or answer questions related to these applications during the interview.
✨Emphasise Your Communication Skills
This position involves managing communications between departments, so highlight your proactive communication style. Share examples of how you've effectively collaborated with different teams in the past.
✨Demonstrate Flexibility and Positivity
The resort values flexibility and a positive attitude. Be ready to discuss situations where you've adapted to changing circumstances or maintained a positive outlook, especially in busy environments.