At a Glance
- Tasks: Ensure guest safety at the pool, maintain cleanliness, and provide excellent customer service.
- Company: Family-owned hotel group with a warm, welcoming culture since 1868.
- Benefits: Free meals, exclusive discounts, discounted hotel stays, and referral bonuses.
- Other info: Work in stunning Perthshire with opportunities for personal growth.
- Why this job: Join a fun team, enjoy flexibility, and make guests feel special.
- Qualifications: Passion for customer service, strong swimming skills, and a team player attitude.
The predicted salary is between 10 - 12 € per hour.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Crieff Hydro Hotel is set in a 900-acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities – there really is something for everyone!
About The Role: Are you looking for a role that fits around your lifestyle, offers great flexibility, and lets you be part of a fun, welcoming team? Our Leisure department is on the lookout for individuals to join us on a casual key time support contract, perfect for fitting around your other responsibilities. Shift patterns will vary between the hours of 06:30-17:30.
Our Leisure Team takes care of two swimming pools and a range of relaxing spa facilities including saunas, steam rooms, and spa baths. As a Leisure Assistant, you’ll be keeping a watchful eye on the pool as a lifeguard, ensuring everyone’s safety. You will maintain high standards of cleanliness throughout the Leisure Club, help with laundry operations and general reception duties, and assist guests with a warm, friendly approach to make their stay extra special.
What We Need From You:
- A passion for delivering great customer service – experience is a bonus, but not essential.
- A strong swimmer who’s happy to work towards a lifeguard qualification (we’ll support you with this).
- Someone who takes pride in their work and has high standards of cleanliness.
- A team player who enjoys working in a fun, supportive environment.
What You’ll Get From Us:
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
Leisure Assistant employer: Crieff Hydro Hotel and Resort
Join a family-run business that has been welcoming guests for over 150 years in the stunning Perthshire countryside. As a Leisure Assistant, you'll enjoy a flexible role within a supportive team, with benefits like free meals on shift, exclusive discounts, and opportunities for personal growth, all while contributing to a warm and inclusive culture that values creativity and positivity.
Contact Detail:
Crieff Hydro Hotel and Resort Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since they value great service, think of examples from your past experiences where you went above and beyond for someone. This will help you stand out as a candidate who truly embodies their values.
✨Tip Number 3
Be ready to showcase your teamwork! They’re looking for someone who thrives in a fun, supportive environment. Share stories about how you've worked well with others, especially in busy or challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining their team and becoming part of their welcoming family.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork. Remember, we’re a family business, and we love welcoming friendly faces.
Tailor Your Application:Make sure to tailor your application to the Leisure Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like being a strong swimmer or having a knack for cleanliness. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your qualifications and enthusiasm without wading through too much fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just like our approach to hospitality!
How to prepare for a job interview at Crieff Hydro Hotel and Resort
✨Know the Family Values
Before your interview, take some time to understand the family values that this company holds dear. They’re all about being creative, curious, thoughtful, positive, and being yourself. Think of examples from your own life where you’ve demonstrated these values, as it’ll show you’re a great fit for their team.
✨Show Your Customer Service Passion
Since they’re looking for someone with a passion for delivering great customer service, be ready to share any relevant experiences. Even if you don’t have direct experience, think about times when you’ve helped others or gone the extra mile in any role. This will highlight your willingness to create a warm and welcoming environment for guests.
✨Highlight Teamwork Skills
This role is all about being part of a fun, supportive team. Prepare to discuss how you work well with others, perhaps by sharing a story about a successful team project or how you’ve supported colleagues in the past. Emphasising your ability to collaborate will resonate well with their team-oriented culture.
✨Be Ready for Practical Questions
As a Leisure Assistant, you might face practical questions related to safety and cleanliness standards. Brush up on basic lifeguard responsibilities and hygiene practices in leisure facilities. Showing that you’re proactive about learning and maintaining high standards will impress them and demonstrate your commitment to the role.
