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- Tasks: Supervise housekeeping for our stunning self-catering lodges, ensuring top-notch cleanliness and guest satisfaction.
- Company: Join a family-run hotel group with a warm, welcoming culture since 1868.
- Benefits: Enjoy discounts, affordable accommodation, and career progression opportunities.
- Other info: Work in a fun environment with team events and well-being support.
- Why this job: Be part of a supportive team and create memorable experiences for guests.
- Qualifications: Previous housekeeping or accommodation supervision experience and a keen eye for detail.
The predicted salary is between 24000 - 30000 ÂŁ per year.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
Crieff Hydro Hotel is in the heart of Scotland, set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self‑catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure centre, horse‑riding centre and our famously exciting Action Glen. There really is something for everyone!
About The Role: At the Crieff Hydro family of hotels, we pride ourselves on offering a variety of accommodation options, including 57 self‑catering lodges that provide our guests with the perfect home‑away‑from‑home experience.
Self‑Catering Supervisor: You’ll play a key role in ensuring that each lodge meets our high standards of cleanliness, presentation, and guest satisfaction. You will be responsible for checking and approving lodges before guest arrivals, coordinating with the housekeeping team, and making sure every last detail is taken care of—from pristine kitchens and bathrooms to perfectly made beds and welcoming touches that leave a lasting impression.
Please note we are unable to offer staff accommodation for this role. We have two positions available, on either a 16‑hour or a 30‑hour contract, dependent on individual and business needs.
What We Need From You:
- Previous experience in housekeeping or accommodation supervision, ideally in self‑catering or hotel environments.
- A keen eye for detail, ensuring every lodge is cleaned and presented to a 5‑star standard.
- Ability to inspect, approve, and provide feedback to housekeeping teams, ensuring consistency across all 57 lodges.
- A proactive approach, working efficiently to meet daily checklists and deadlines.
- A friendly and welcoming attitude, as you may interact with guests during their stay.
- Strong organisational and problem‑solving skills to handle any last‑minute changes or guest requests.
What You’ll Get From Us:
- Live‑in accommodation – on‑site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
- Exclusive discounts – enjoy 30 % off food, drinks, and retail, discounted leisure membership and reduced rates on hotel activities.
- Team‑rate hotel stays – take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer‑a‑friend bonus – earn up to £250‑£500 for each successful team member or manager you recommend to us.
- Guest‑mention rewards – earn £5 every time a guest gives you a positive shout‑out in a review.
- A friendly and supportive team – work in a fun, welcoming environment where team spirit and well‑being are a priority.
- Career progression – with seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Well‑being support – get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team events and an annual staff party – we love to celebrate our people!
This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Housekeeping Supervisor - Guest Lodges employer: Crieff Hydro Hotel and Resort
Contact Detail:
Crieff Hydro Hotel and Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Guest Lodges
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in with their family vibe.
✨Tip Number 2
Practice your answers to common interview questions. Think about how your previous experience in housekeeping or supervision aligns with what they’re looking for. We want you to shine!
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and welcoming attitude come through. Remember, they’re looking for someone who fits into their family atmosphere.
✨Tip Number 4
Don’t forget to ask questions! This shows your curiosity and interest in the role. Inquire about their expectations for cleanliness and guest satisfaction – it’ll show you’re serious about delivering a 5-star experience.
We think you need these skills to ace Housekeeping Supervisor - Guest Lodges
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see who you are beyond your qualifications. Share a bit about what makes you unique and how you embody our values of being creative, curious, thoughtful, positive, and just being you.
Tailor Your Application: Make sure to tailor your application specifically for the Housekeeping Supervisor role. Highlight your previous experience in housekeeping or accommodation supervision, and don’t forget to mention any relevant skills that align with our high standards of cleanliness and guest satisfaction.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out, especially those that demonstrate your keen eye for detail and organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our family at Crieff Hydro!
How to prepare for a job interview at Crieff Hydro Hotel and Resort
✨Know the Family Values
Before your interview, take some time to understand the family values that this company holds dear. They’re all about being creative, curious, thoughtful, positive, and being yourself. Think of examples from your past experiences that reflect these values, as it’ll show you’re a great fit for their culture.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is key. Prepare to discuss specific instances where you ensured high standards in cleanliness and presentation. Bring up any experience you have with inspecting lodges or rooms, and how you provided feedback to your team to maintain those standards.
✨Be Ready for Problem-Solving Scenarios
Expect questions about how you handle last-minute changes or guest requests. Think of a time when you faced a challenge in housekeeping and how you resolved it. This will demonstrate your organisational skills and proactive approach, which are crucial for this role.
✨Engage with a Friendly Attitude
Since you’ll be interacting with guests, it’s important to convey a warm and welcoming attitude during your interview. Practice how you would greet guests and handle their inquiries. Showing that you can create a home-away-from-home experience will resonate well with the interviewers.