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- Tasks: Ensure guest satisfaction and safety during night shifts while maintaining cleanliness.
- Company: Join the Crieff Hydro family, a welcoming and inclusive hotel group in Scotland.
- Benefits: Live-in accommodation, free meals, exclusive discounts, and career progression opportunities.
- Why this job: Be part of a fun team, create memorable experiences, and enjoy flexible night shifts.
- Qualifications: Previous porter experience, good listening skills, and a clean driving licence.
- Other info: Enjoy team events, wellbeing support, and a friendly work environment.
The predicted salary is between 20000 - 30000 £ per year.
Night Porter at Crieff Hydro Hotel and Resort – join our team for a night shift role within a family-run group of hotels in Scotland. Crieff Hydro is a family-owned business with a warm, welcoming culture. We offer an expansive range of benefits and are committed to creating an inclusive environment where everyone feels heard and valued. Our hotels provide excellent food and drink, cozy beds and a range of activities for guests and staff alike.
About The Role
You’ll be part of our busy team of porters, responsible for maintaining security, cleanliness and customer satisfaction during the night shift. You’ll deliver exceptional customer service to all our guests. From carrying guests’ luggage to supporting conference set ups for the next day or clearing snow, no night shift will be the same. Your friendly and engaging personality will reassure guests that they’re in safe hands. You’ll make lasting impressions, talking with guests, sharing our story and enhancing their experience. As you’ll drive our guests and team on and off the Estate, you’ll be over 21 with a clean driver’s licence.
What We Need From You
- Previous Porter experience – a night owl
- Good listener – we listen to what our guests have to say – the good and the bad
- Team focus – there are no egos here, just hard-working people who love creating memorable experiences
- Ideas and openness – we’re up for doing things differently and will try (almost) everything once
- Fun and easy to talk to – we’re looking for personality, not a corporate clone
- Flexibility – there’s no problem you can’t fix
What You’ll Get From Us
- Live-in accommodation – on-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates can be discussed at interview.
- Free meals on shift – stay fuelled and focused with delicious staff meals while you work.
- Exclusive discounts – 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team rate hotel stays – discounted stays at all Crieff Hydro hotels from just £30 per night.
- Refer a friend bonus – earn up to £250-£500 for each successful team member or manager you recommend.
- Guest mention rewards – £5 for each positive guest review mention.
- A friendly & supportive team – a fun, welcoming environment where team well-being is a priority.
- Career progression – opportunities to grow across our seven hotels and multiple departments.
- Wellbeing support – 24/7 confidential support via the Health Assured Employee Assistance Programme.
- Team events & annual staff party – celebrations throughout the year.
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Night Porter in Crieff employer: Crieff Hydro Hotel and Resort
Contact Detail:
Crieff Hydro Hotel and Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Crieff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crieff Hydro. Familiarise yourself with their values and culture. This way, you can show them that you're not just another candidate, but someone who genuinely wants to be part of their family-run team.
✨Tip Number 2
Practice your customer service skills! As a Night Porter, you'll be interacting with guests regularly. Think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Show off your personality! Crieff Hydro is looking for someone fun and easy to talk to. Don’t be afraid to let your true self shine through in your conversations. A friendly vibe can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Crieff Hydro family. So, don’t wait – get your application in today!
We think you need these skills to ace Night Porter in Crieff
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and engaging personality shine through. Remember, we’re looking for someone who can connect with our guests, so don’t be afraid to show a bit of character.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight any previous porter experience and how it relates to the responsibilities mentioned in the job description. We love seeing how your skills fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your experience stand out – we want to see what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Crieff Hydro Hotel and Resort
✨Know the Company Culture
Before your interview, take some time to research Crieff Hydro's family-run ethos and warm culture. Understanding their values will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. This will demonstrate your ability to create memorable experiences, which is crucial for this role.
✨Emphasise Teamwork
Crieff Hydro values a team-focused environment. Be ready to discuss how you’ve worked collaboratively in previous roles. Highlight your flexibility and willingness to support your colleagues, as this will resonate well with their no-ego culture.
✨Be Yourself
The hotel is looking for personality over a corporate clone. Don’t be afraid to let your friendly and engaging nature shine through during the interview. Share your story and why you’re passionate about working in hospitality—it’ll help you stand out!
