Director of Food and Beverage in Crieff

Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

Crieff Hydro Hotel is set in a 900-acre estate in stunning Perthshire. Home from home, we have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities – there really is something for everyone! We also have a major childcare facility and a dozen conference rooms, allowing us to undertake a big wedding programme as well as regular meetings and events for up to 600 people.

Who we’re looking for? We’re interested in hearing from aspiring Director of Food and Beverage candidates who are ready to step into a big role like this and also aspiring to be part of a wider senior team. Your excellent leadership skills, commercial drive, passion and personal gravitas must fit with our business’s unique history, culture, and customer offer. This role is a stepping stone for hospitality enthusiasts looking to become a General Manager in the future. You will combine commerciality with a commitment to delivering great customer experience, lead, motivate, coach and engage the team, and be comfortable with being highly visible and hands-on.

Key Responsibilities for the Role:

• Report directly to and work closely with the General Manager.
• Recruit, develop and motivate the right managers, team leaders and team members within the Resort Operation, driving both customer and team member experience.
• Deliver and develop the customer offer in line with the Crieff Hydro brand and story, and work within family-wide supply-chain and operating standards/procedures.
• Manage and develop key managers who report to you, including the Executive Head Chef, the Private Dining and Events Manager and the Head of Food and Beverage.
• Drive secondary spend and further improve customer experience to increase repeat guest numbers and other relevant revenue metrics.

What we’re looking for from you?

• You’ve several years’ experience as a head of Food and Beverage Manager or in a senior management role at a relevant scale/complexity, ideally in the independent and/or leisure/resort sector.
• You’re highly self-aware and able to articulate why you are highly regarded by your team, peers and customers, and how you use relationship-building and 360 communication skills to lead.
• You’ve had responsibility to P&L level and are involved in all aspects of financial management, from budgeting through analysis, risk and opportunity, with well-developed IT skills.
• You possess excellent leadership and interpersonal skills, with the ability to lead and work within a team, motivate people to deliver great performance, and develop and coach people within performance frameworks.
• You understand current issues affecting Scottish tourism and the resort sector, including changing demographics, customer and employee trends, and the social and economic environment.
• You oversee the whole food and beverage operation with the Executive Head Chef, the Private Dining and Events Manager and the Head of Food and Beverage reporting to you.

What You’ll Get From Us:

• Live-in accommodation – on-site, affordable housing with bills included may be available.
• Exclusive discounts – free leisure membership for you and a partner, 30% off retail, 50% off food and drinks, and reduced rates on hotel activities.
• Team rate hotel stays – discounted stays at all of our hotels from just £30 per night.
• Refer a friend bonus – earn up to £250-£500 for each successful team member or manager you recommend.
• Guest mention rewards – earn £5 every time a guest gives you a positive shoutout in a review.
• A friendly & supportive team – work in a fun, welcoming environment where team spirit and well-being are a priority.
• Career progression – with seven hotels and multiple departments, you’ll have plenty of opportunities to grow and explore new career paths.
• Well-being support – 24/7 confidential support via the Health Assured Employee Assistance Programme covering mental health, finances and more.
• Team events & annual staff party – enjoy team events throughout the year and a legendary annual staff party.

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.