Leisure / Activities Assistant in Peebles

Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

Peebles Hydro is set right at the heart of the Scottish Borders and offers a great place to relax, unwind and magically shut off from the pressures of modern life. We’ve been welcoming guests for well over 100 years but today is home to 132 bedrooms, 3 places to eat, 6 function spaces, a leisure club, spa and oodles of outdoor space.

About the role: Whether enjoying leisure pursuits in the great outdoors, or making the most of our indoor leisure facilities, there’s plenty to choose from. We currently boast a leisure pool, sauna, steam room, Jacuzzi and well-equipped gym, as well as our Bike Zone and activities both indoor and out.

Duties include complete cleaning and maintenance of the leisure club. This includes but is not limited to; replenishing towels, removing used linens, cleaning floor areas, monitoring stock levels across the department and ensuring cleanliness duties are completed to a high standard at all times. In keeping with our dedication to the health and safety of our guests, you will have emergency pool responder responsibilities and conduct pool testing on a daily basis. You will be assisting our guests with any requirements during their stay as well as helping with inductions for new members, providing a warm and friendly customer experience at all times. You will be responsible for the set up and coaching of our activities and will be able to bring a fun, positive approach to these.

This position is offered on a flexible contract with shifts available dependent on business requirements and individual availability.

What we need from you: Ideally, you’ll have some experience in a customer service environment. You’ll take pride in what you do and have high personal standards of cleanliness. Applicants should be strong swimmers and if you have obtained your Pool Responder Qualification, we would be very excited to hear from you.

What you’ll get from us:

• Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night.
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
• Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.