Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our night team to ensure guests receive top-notch service while managing billing and security.
- Company: We're a family-run hotel group in stunning Scottish locations, welcoming guests for 150 years.
- Benefits: Enjoy live-in accommodation, free meals, exclusive discounts, and career progression opportunities.
- Why this job: Be part of a supportive team culture with leadership development and fun events throughout the year.
- Qualifications: Must be over 21 with a clean driver's licence and previous customer service experience.
- Other info: This role does not qualify for sponsorship; applicants must have the right to work in the UK.
The predicted salary is between 22000 - 30000 £ per year.
Social network you want to login/join with:
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!
About the role
Hotels never sleep, and our small night team work tirelessly between the hours of 23.00 and 07.00. It’s important our guests experience the same high levels of care through the night as they do through the day.
You’ll accurately bill our guests, post all charges correctly and audit and close the daily business. As well as the financial/administrative aspects of the job, you’ll help manage the night team to make sure all sets up are done for the next day’s business and fire and security checks are carried out. You’ll also resolve any guest issues, and effectively communicate information onto the early Duty Manager. You\’ll make sure our standards are in place, which means a keen eye for detail is a must.
What we need from you
As you\’ll drive our customers on and off the Estate in our mini bus, you\’ll be over 21 with a clean driver\’s licence.
Previous customer service experience is essential. You’ll also be able to take a lead role in emergency evacuation situations, so you’ll have great communication skills and plenty of common sense.
What you’ll get from us
- Live-in Accommodation– On-site housing may be available, withbills included, making your move stress-free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn’t a guarantee.The rate of our accommodation is outlined by HMRC, further details can be discussed at interview.
- Free Meals on Shift– Stay fuelled and focused withdelicious staff mealswhile you work.
- A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
- Grow with Us– We invest in our people. Whether you’re looking todevelop new skillsor take thenext step in your career, we’ll support you every step of the way.
- Career Progression– With multiple hotels, departments, and roles, you’ll have plenty of opportunities togrow and explore new career paths.
- Leadership Development– Get access to ourBe A Leader programmeand develop the skills to take your career further.
- Exclusive Discounts– Enjoydiscounted leisure membership,30% off retail, 30% of food and drinks, plus great savings on hotel activities.
- Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just£30 per night– where will you explore next?
- Refer a friend initiative– earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest mention incentive– earn an extra £5 for each guest review which positively mentions you.
- Wellbeing Support– Access24/7 confidential supportvia theHealth Assuredemployee assistance programme, covering mental health, financial advice, and more.
- Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights.
Facebook:Crieff Hydro Family Careers | Crieff
Instagram:instagram.com
Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.
#J-18808-Ljbffr
Night Auditor employer: Crieff Hydro Family of Hotels
Contact Detail:
Crieff Hydro Family of Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Auditor. Understanding the financial and administrative tasks involved, such as billing and auditing, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role requires excellent communication skills, be ready to share examples of how you've successfully resolved guest issues in the past.
✨Tip Number 3
Show your enthusiasm for working in a family-run business. Research the Crieff Hydro Family of Hotels and mention what you admire about their values and commitment to guest experience during your interactions.
✨Tip Number 4
Prepare to discuss your leadership skills. As you'll be managing the night team, think of instances where you've taken charge or led a group, and be ready to share these experiences.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any previous roles that demonstrate your ability to manage teams and handle guest issues. Use specific examples to showcase your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the night auditor role. Mention your attention to detail and ability to work independently during night shifts.
Highlight Relevant Skills: Emphasise your communication skills, problem-solving abilities, and experience with financial tasks. Mention your clean driver's licence and readiness to take on emergency situations, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the night auditor position.
How to prepare for a job interview at Crieff Hydro Family of Hotels
✨Show Your Customer Service Skills
As a Night Auditor, you'll be dealing with guests even during the late hours. Highlight your previous customer service experience and share specific examples of how you've resolved guest issues or provided exceptional service.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to billing and auditing. Be prepared to discuss how you ensure accuracy in your work and any systems or methods you use to maintain high standards.
✨Communicate Effectively
Strong communication skills are essential, particularly when relaying information to the early Duty Manager. Practice articulating your thoughts clearly and concisely, and consider discussing a time when effective communication made a difference in your work.
✨Be Prepared for Emergency Situations
Since you'll need to take a lead role in emergency evacuations, think about your approach to handling such situations. Share any relevant experiences and demonstrate your ability to stay calm under pressure while ensuring guest safety.
