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- Tasks: Supervise housekeeping for self-catering lodges, ensuring top-notch cleanliness and guest satisfaction.
- Company: Family-owned hotel group with a warm, welcoming atmosphere since 1868.
- Benefits: Flexible hours, career growth, exclusive discounts, and free meals on shift.
- Why this job: Join a supportive team and make guests feel at home in stunning Scottish locations.
- Qualifications: Experience in housekeeping supervision and a keen eye for detail.
- Other info: Opportunities for leadership development and fun team events throughout the year.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Be part of the family… We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
Crieff Hydro Hotel
In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone!
About the Role
At the Crieff Hydro family of hotels, we pride ourselves on offering a variety of accommodation options, including 57 self-catering lodges that provide our guests with the perfect home-away-from-home experience.
As our Self-Catering Supervisor, you’ll play a key role in ensuring that each lodge meets our high standards of cleanliness, presentation, and guest satisfaction. You\’ll be responsible for checking and approving lodges before guest arrivals, coordinating with the housekeeping team, and making sure every last detail is taken care of – from pristine kitchens and bathrooms to perfectly made beds and welcoming touches that leave a lasting impression.
Please note we are unable to offer staff accommodation for this role. We have positions available on a flexible, zero hours contract (usually working 16 hours, two days per week) with overtime available during busy periods. Working days are generally Mondays and Fridays.
What We Need from You
- Previous experience in housekeeping or accommodation supervision, ideally in self-catering or hotel environments.
- A keen eye for detail, ensuring every lodge is cleaned and presented to a 5-star standard.
- Ability to inspect, approve, and provide feedback to housekeeping teams, ensuring consistency across all 57 lodges.
- A proactive approach, working efficiently to meet daily checklists and deadlines.
- A friendly and welcoming attitude, as you may interact with guests during their stay.
- Strong organizational and problem-solving skills to handle any last-minute changes or guest requests.
If you have a passion for hospitality, high standards, and love creating a welcoming environment, we’d love to hear from you!
What you’ll get from us
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
- Career Progression – With multiple hotels, departments, and roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Leadership Development – Get access to our Be A Leader programme and develop the skills to take your career further.
- Exclusive Discounts – Enjoy discounted leisure membership, 30% off retail, 30% of food and drinks, plus great savings on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night – where will you explore next?
- Refer a friend initiative – earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest mention incentive – earn an extra £5 for each guest review which positively mentions you.
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Wellbeing Support – Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
- Whether you’re looking to start your hospitality career or take the next step, we’d love to hear from you.
Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK.
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Housekeeping Supervisor employer: Crieff Hydro Family of Hotels
Contact Detail:
Crieff Hydro Family of Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that housekeeping supervisor role.
✨Tip Number 2
Show off your skills! If you get the chance for an interview, be ready to discuss specific examples of how you've maintained high cleanliness standards in previous roles. We want to see your keen eye for detail in action!
✨Tip Number 3
Be proactive! If you know the hotel you're applying to, do a bit of research on their lodges and think about how you could improve their guest experience. Bring those ideas to the table during your interview – it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the time to engage with us directly.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your commitment to creating a welcoming environment, as we value team members who genuinely care about guest satisfaction.
Highlight Your Attention to Detail: As a Housekeeping Supervisor, a keen eye for detail is crucial. Make sure to mention specific examples from your previous roles where you ensured high standards of cleanliness and presentation. We want to see how you can maintain our 5-star standards!
Be Proactive in Your Approach: We appreciate candidates who take initiative. In your application, discuss how you've tackled challenges or improved processes in past jobs. This will show us that you're ready to handle the dynamic nature of our lodges and guest requests.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better. Plus, it shows you’re serious about joining our family!
How to prepare for a job interview at Crieff Hydro Family of Hotels
✨Know the Company Culture
Before your interview, take some time to understand the family-oriented culture of the hotel. Familiarise yourself with their values and how they treat both guests and staff. This will help you align your answers with what they’re looking for.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Prepare examples from your past experience where you ensured high standards of cleanliness and presentation. Be ready to discuss how you would maintain these standards across all lodges.
✨Demonstrate Your Leadership Skills
You’ll be coordinating with the housekeeping team, so highlight your leadership experience. Share specific instances where you provided feedback or resolved issues within a team. This shows you can manage and motivate others effectively.
✨Prepare for Guest Interaction Scenarios
Since you may interact with guests, think about how you would handle various situations. Prepare to discuss how you would create a welcoming environment and address any guest requests or concerns. This will show your proactive approach and friendly attitude.
