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- Tasks: Join our Housekeeping Team to ensure guests enjoy a spotless and welcoming stay.
- Company: Family-owned hotel group with a warm, inclusive culture since 1868.
- Benefits: Live-in accommodation, free meals, exclusive discounts, and career progression opportunities.
- Why this job: Be part of a friendly team creating memorable experiences in stunning Scottish locations.
- Qualifications: A passion for hospitality and a friendly, team-oriented personality.
- Other info: Enjoy fun team events and a supportive work environment focused on well-being.
The predicted salary is between 1200 - 1600 £ per month.
Be part of the Family. We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.
We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.
The Isles of Glencoe Hotel is the perfect base to explore what the Scottish Highlands have to offer. Boasting 59 bedrooms, a leisure club, bar and restaurant, we welcome people from all walks of life whether they are looking for adventure or relaxation. Let the tranquility of Loch Leven wash over you and take in the spectacular surroundings – it’s like a postcard come to life!
About the Role: You’ll be part of our busy Housekeeping Team with one of the most important jobs in the business – making sure our guests get a good night’s sleep! You’ll be hard working and committed to exceptional customer service. You’ll ensure our bedrooms and public areas are kept immaculate, achieving the highest standards of cleanliness and comfort for our guests.
We want our customers to be ‘wowed’ and believe everyone has their part to play in making this happen. So, as well as taking pride in ensuring our hotel is kept spotless, you’ll provide a friendly and welcoming service to all our guests at The Isles of Glencoe Hotel.
What we need from you:
- Customer service – a friendly, welcoming personality is a given.
- Enthusiasm - a true passion for hospitality, along with your genuine smile and desire to get it right for the customer.
- Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest.
- Fun and easy to talk to – we’re looking for personality, not a corporate clone.
What you’ll get from us:
- Live-in Accommodation – Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
- Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
- Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Career Progression – With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
- Wellbeing Support – Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Housekeeping Assistant employer: Crieff Hydro Family of Hotels
Contact Detail:
Crieff Hydro Family of Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media pages and website. This will help you understand their values and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since they value a friendly and welcoming personality, think of examples from your past experiences where you went above and beyond for a guest or customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for hospitality shine through. A genuine smile and positive attitude can make all the difference, so don’t hold back on expressing why you want to join their team.
✨Tip Number 4
Be yourself! They’re looking for personality, not a corporate clone. So, relax and let your true self come through in the interview. Remember, they want someone who fits into their fun and supportive team!
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share a bit about what makes you unique and how you embody our values of being creative, curious, thoughtful, positive, and just being yourself.
Tailor Your Application: Make sure to customise your application for the Housekeeping Assistant role. Highlight your customer service skills and any relevant experience in hospitality. We love seeing how you can contribute to making our guests feel at home!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our family and what we stand for.
How to prepare for a job interview at Crieff Hydro Family of Hotels
✨Show Your Personality
This role is all about being friendly and approachable, so let your personality shine through! Be yourself during the interview and don’t be afraid to share a bit about your interests or experiences that reflect your enthusiasm for hospitality.
✨Know the Company Values
Familiarise yourself with the company’s values: Be Creative, Be Curious, Be Thoughtful, Be Positive, and Be You. Think of examples from your past experiences that demonstrate how you embody these values, as it will show you’re a great fit for their family-oriented culture.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is key in this role, prepare for questions about how you would handle specific situations with guests. Think of times when you went above and beyond for someone, and be ready to share those stories!
✨Ask Questions About Team Dynamics
Show your interest in being part of the team by asking questions about how they work together. Inquire about team events or how they support each other in creating memorable experiences for guests. This will highlight your team-focused mindset!
