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- Tasks: Lead a friendly team, manage stock, create displays, and deliver exceptional customer service.
- Company: Crieff Hydro Hotel, a stunning 900-acre estate in the heart of Scotland.
- Benefits: Live-in accommodation, exclusive discounts, leadership development, and wellbeing support.
- Why this job: Join a fun team, develop your skills, and make memorable experiences for guests.
- Qualifications: Previous retail management experience and a friendly, welcoming personality.
- Other info: Enjoy team events and an annual staff party to celebrate our amazing people.
The predicted salary is between 24000 - 36000 £ per year.
Crieff Hydro Hotel is set in a 900-acre estate in stunning Perthshire, welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities.
About the Role
Are you passionate about delivering exceptional customer service and creating memorable in-store experiences? We are looking for an enthusiastic Boutique Manager to lead our small, friendly team and help our boutique continue to thrive. As the face of our Retail shop, you will be responsible for monitoring stock levels and creating orders, producing eye-catching displays, processing customer transactions and motivating your team to ensure the best possible customer service is given at all times. You will become knowledgeable about all the brands and products we offer and be able to upsell these effectively in a warm, friendly manner. The role requires a flexible approach as we will need you to work weekends and the possibility of covering extra hours due to team members' holidays. Ideally, you’ll be able to join us in mid-March to allow for a thorough handover.
What We Need From You:
- You’ll have previous experience in retail management, sales, merchandising stock and most importantly a friendly and welcoming personality.
What You’ll Get From Us:
- Live-in Accommodation – On-site housing may be available, with bills included, making your move stress-free. Most of our accommodation is single occupancy with an ensuite bathroom, but this isn’t a guarantee.
- A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
- Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
- Leadership Development – Get access to our Be A Leader programme and develop the skills to take your career further.
- Exclusive Discounts – Enjoy free leisure membership, 30% off retail, 50% off food and drinks, plus great savings on hotel activities.
- Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night.
- Refer a friend initiative – Earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
- Guest mention incentive – Earn an extra £5 for each guest review which positively mentions you.
- Wellbeing Support – Access 24/7 confidential support via the Health Assured employee assistance programme, covering mental health, financial advice, and more.
- Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Boutique Manager in Crieff employer: Crieff Hydro Family of Hotels
Contact Detail:
Crieff Hydro Family of Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Manager in Crieff
✨Tip Number 1
Get to know the company inside out! Research Crieff Hydro Hotel, its values, and what makes it unique. This way, when you walk in for an interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional experiences, think of examples from your past where you went above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your leadership potential! Even if you’re not in a management role yet, highlight any experiences where you’ve motivated or supported a team. We love seeing candidates who can inspire others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic individuals who are ready to join our friendly team.
We think you need these skills to ace Boutique Manager in Crieff
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and retail management right from the start. Share experiences that highlight your love for creating memorable in-store moments – we want to feel your excitement!
Tailor Your Application: Make sure to customise your CV and cover letter to match the Boutique Manager role. Highlight relevant skills and experiences that align with what we’re looking for, so we can see you as a perfect fit for our team.
Be Personable: We value a friendly and welcoming personality, so let that shine through in your writing. Use a warm tone and don’t be afraid to show a bit of your character – we want to know the real you!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming part of our friendly family!
How to prepare for a job interview at Crieff Hydro Family of Hotels
✨Know Your Products
Before the interview, make sure you’re familiar with the brands and products offered at the boutique. This knowledge will not only impress your interviewers but also show your passion for delivering exceptional customer service.
✨Showcase Your Leadership Skills
As a Boutique Manager, you'll be leading a team. Prepare examples of how you've motivated and managed teams in the past. Highlight any specific strategies you used to create a positive work environment and improve sales.
✨Demonstrate Flexibility
The role requires a flexible approach, especially regarding working hours. Be ready to discuss your availability and willingness to cover shifts or work weekends. This shows that you’re committed and adaptable.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare to discuss how you would handle various situations, from upselling products to resolving complaints. This will demonstrate your readiness to provide excellent customer service.