At a Glance
- Tasks: Lead hotel operations during evening shifts and ensure guest satisfaction.
- Company: Join the vibrant team at Cricket St Thomas, part of Warner Hotels Group.
- Benefits: Competitive pay, flexible hours, and a beautiful parkland setting.
- Other info: Work in a stunning Grade II listed hotel with great career progression.
- Why this job: Be the heartbeat of the hotel and create memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join our team at Cricket St Thomas, part of the Warner Hotels Group.
This 239-bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.
Warner Hotels are recruiting for a Duty Manager.
This vital role for the hotel will be the operational lead on duty during evening hours (5pm-10pm).
As the Duty Manager, you will be the face and operational heartbeat of the hotel during your shifts.
You will lead from the front, ensuring the smooth running of all departments-including reception, housekeeping, food and beverage, and night operations.
Responsibilities: Guest Experience and Service Excellence Maintain a visible management presence across guest areas and proactively engage with guests; resolve concerns professionally and efficiently.
Apply appropriate compensation in line with guidelines.
Monitor bars, restaurants and entertainment areas for consistent service standards.
Health, Safety and Security Take responsibility for guest and team safety; attend first-aid incidents.
Ensure compliance with fire, health
Duty Manager in Somerset employer: Cricket St Thomas
At Cricket St Thomas, part of the Warner Hotels Group, we pride ourselves on fostering a vibrant and supportive work culture that values employee growth and development. As a Duty Manager, you will enjoy a unique opportunity to lead in a stunning Grade II listed hotel set in beautiful parkland, with access to excellent training programmes and career advancement opportunities within the hospitality sector. Join us for a rewarding experience where your contributions are recognised, and you can truly make a difference in our guests' experiences.
