At a Glance
- Tasks: Be the friendly face of our practice, handling patient queries and admin tasks.
- Company: Join Cricket Green Medical Practice, a supportive and forward-thinking GP surgery.
- Benefits: Earn £14.98 per hour, enjoy 4 weeks annual leave, and access NHS pension scheme.
- Other info: Part-time role with potential for permanent position; dynamic team environment.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong customer service skills and a willingness to learn are essential.
The predicted salary is between 14.98 - 14.98 £ per hour.
A rate of pay of £14.98 per hour (£12,850 pa) for 16.5 hours per week worked as follows:
- Tuesday - 14:00 to 20:00
- Wednesday - 15:30 to 18:30
- Thursday - 15:30 to 18:30
- Friday - 08:00 to 12:30
4 weeks annual leave, plus bank holidays (pro-rated for part-time working).
A six-month probationary period.
Enhanced sick pay after probation.
Eligibility to join the NHS pension scheme.
About Cricket Green Medical Practice and this opportunity:
We have an exciting opportunity for a Receptionist to join our highly supportive and skilled team on a part-time basis. This is a temporary role to start from 1st September 2026 and end on 28th February 2027, with the possibility to become a permanent role. We are very open to applications from candidates of all backgrounds who can offer strong customer service skills. This role is based on-site, and remote working is not available.
Cricket Green Medical Practice is a forward-thinking, well-established GP surgery in Mitcham, South-West London. We provide care for a patient population of close to 12,000, working alongside a multi-skilled team of 40 clinical and administrative staff, supported by four GP partners.
About the role:
You can expect a very busy but varied day, with a structured rotation of tasks that covers patient-facing reception duties as well as back-office admin tasks. Key aspects of the role include, but are not limited to:
- Being the first point of contact with patients in the GP practice on the front desk.
- Answering phone calls from patients, pharmacies, and care homes and signposting patients to the best service.
- Inputting patient requests into our triage platform.
- Booking and cancelling patient appointments with the nurses, GPs, or other clinicians.
- Processing prescription requests.
- Scanning and filing incoming letters from hospitals and other services, adding information (medical codes) onto the clinical record and actioning requests from the hospital if required.
- Responding to enquiries from patients and other healthcare services.
About you:
You will ideally have experience working in a similar environment, such as GP, NHS, dental or veterinary practice, or in a similar customer-facing position. You will have excellent customer service skills and the patience to deal with a wide mix of patients and enquiries. Your proven organisation skills and ability to prioritise, along with a willingness to muck in to serve our patients and help your colleagues, will serve you well in this fast-paced role. We are looking for someone who is willing to learn and ask questions, in order to provide accurate and helpful information to our patients at all times. You will have a good, solid knowledge of Word and Outlook, and the ability to pick up new systems quickly (with training).
This appointment is subject to a Disclosure and Barring Scheme (DBS) check, satisfactory references, and the right to work in the UK.
Medical Practice Receptionist (Mitcham) employer: Cricket Green Medical Practice
Cricket Green Medical Practice is an excellent employer, offering a supportive work environment where you can thrive as a Medical Practice Receptionist. With a commitment to employee growth and well-being, we provide enhanced sick pay, eligibility for the NHS pension scheme, and a structured work schedule that promotes work-life balance. Join our dedicated team in Mitcham, where your contributions will directly impact patient care in a vibrant community setting.
Contact Details:
Cricket Green Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Practice Receptionist (Mitcham)
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Cricket Green Medical Practice.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Cricket Green Medical Practice who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Medical Practice Receptionist (Mitcham)
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Cricket Green Medical Practice, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Cricket Green Medical Practice where specific skills might be in demand.
How to prepare for a job interview at Cricket Green Medical Practice
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
