At a Glance
- Tasks: Be the friendly face of our practice, handling patient queries and admin tasks.
- Company: Join Cricket Green Medical Practice, a supportive GP surgery in Mitcham.
- Benefits: Earn £14.98 per hour, enjoy 4 weeks annual leave, and join the NHS pension scheme.
- Other info: Part-time role with potential for permanent position; dynamic team environment.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Customer service skills and a willingness to learn are essential.
The predicted salary is between 14.98 - 14.98 £ per hour.
A rate of pay of £14.98 per hour (£12,850 pa) for 16.5 hours per week worked as follows:
- Tuesday - 14:00 to 20:00
- Wednesday - 15:30 to 18:30
- Thursday - 15:30 to 18:30
- Friday - 08:00-12:30
4 weeks annual leave, plus bank holidays (pro-rated for part-time working).
A six-month probationary period.
Enhanced sick pay after probation.
Eligibility to join the NHS pension scheme.
About Cricket Green Medical Practice and this opportunity:
We have an exciting opportunity for a Receptionist to join our highly supportive and skilled team on a part-time basis. This is a temporary role to start from 1st September 2026 and end on 28th February 2027, with the possibility to become a permanent role. We are very open to applications from candidates of all backgrounds who can offer strong customer service skills. This role is based on-site, and remote working is not available. Cricket Green Medical Practice is a forward-thinking, well-established GP surgery in Mitcham, South-West London. We provide care for a patient population of close to 12,000, working alongside a multi-skilled team of 40 clinical and administrative staff, supported by four GP partners.
About the role:
You can expect a very busy but varied day, with a structured rotation of tasks that covers patient-facing reception duties as well as back-office admin tasks. Key aspects of the role include, but are not limited to:
- Being the first point of contact with patients in the GP practice on the front desk.
- Answering phone calls from patients, pharmacies, and care homes and signposting patients to the best service.
- Inputting patient requests into our triage platform.
- Booking and cancelling patient appointments with the nurses, GPs, or other clinicians.
- Processing prescription requests.
- Scanning and filing incoming letters from hospitals and other services, adding information (medical codes) onto the clinical record and actioning requests from the hospital if required.
- Responding to enquiries from patients and other healthcare services.
About you:
You will ideally have experience working in a similar environment, such as GP, NHS, dental or veterinary practice, or in a similar customer-facing position. You will have excellent customer service skills and the patience to deal with a wide mix of patients and enquiries. Your proven organisation skills and ability to prioritise, along with a willingness to muck in to serve our patients and help your colleagues, will serve you well in this fast-paced role. We are looking for someone who is willing to learn and ask questions in order to provide accurate and helpful information to our patients at all times. You will have a good, solid knowledge of Word and Outlook, and the ability to pick up new systems quickly (with training).
This appointment is subject to a Disclosure and Barring Scheme (DBS) check, satisfactory references, and the right to work in the UK.
Medical Practice Receptionist (Mitcham) in London employer: Cricket Green Medical Practice
Cricket Green Medical Practice is an excellent employer, offering a supportive work environment where you can thrive as a Medical Practice Receptionist. With a commitment to employee well-being, we provide generous benefits such as enhanced sick pay, eligibility for the NHS pension scheme, and a structured work schedule that promotes work-life balance. Join our dedicated team in Mitcham, where your contributions are valued, and opportunities for professional growth are abundant in a dynamic healthcare setting.
Contact Details:
Cricket Green Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Practice Receptionist (Mitcham) in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Practice Receptionist (Mitcham) in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Cricket Green Medical Practice, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Cricket Green Medical Practice
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Cricket Green Medical Practice.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Cricket Green Medical Practice.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Cricket Green Medical Practice can really resonate with interviewers and show your commitment to the field.
