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- Tasks: Oversee asset management and maintenance scheduling using our CAFM system.
- Company: Join the Francis Crick Institute, Europe's largest biomedical research hub.
- Benefits: From £43,000 salary, generous leave, and a supportive work environment.
- Why this job: Make a real impact on groundbreaking scientific research and discoveries.
- Qualifications: Experience with CAFM systems, Power BI, and facilities management.
- Other info: Dynamic, inclusive culture with excellent career growth opportunities.
The predicted salary is between 43000 - 60000 £ per year.
Salary for this Role: From £43,000, with benefits, subject to skills and experience.
Reports to: Mark Angus
Closing Date: 15/Feb/ GMT
Details of the role:
This is a full time permanent hybrid (4 days a week onsite) role on Crick terms and conditions of employment.
Application Closing Date: 15th of February 2026 at 23.59
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are seeking an experienced and methodical Facilities Management Operations Analyst (CAFM & Ops) known internally as CAFM and Ops Performance Analyst, to join us here at the Francis Crick Institute. This role will be a key part of the facilities team whose objective is to ensure that scientific research does not get disrupted due to building operational matters. You will play a key role overseeing asset management and maintenance scheduling through our CAFM system (Planon), keeping operations efficient and uninterrupted. You’ll use the CAFM system to monitor performance, produce KPI dashboards, and drive process improvements and system upgrades. This is a pivotal role where your work will safeguard and strengthen the environment that enables ground breaking discoveries.
What you will be doing
- Be an operational owner and system administrator for the Crick’s CAFM system (Planon)
- Provide Management information to Department Heads and Service Leads, extract and manipulate data from the building systems, develop and build reports in line with user bespoke requirements using available IT tools. Develop and measure KPIs across building services functions, create dashboards to enable clear communication and monitoring of performance trends, ensuring relevant statutory and regulatory compliance is captured.
- Maintain the Planon system to ensure the Crick CAFM system remains at optimal performance and is fully supported.
- Identify, develop and manage continual improvements (including system version upgrades) to the CAFM system
- Support site audits of building and science equipment to ensure all recorded asset data is current and accurate.
About you
- Experience of interrogating and reporting with CAFM systems and other Facilities related software packages
- Experience in Power BI development, including data modelling, DAX, and creating and maintaining live dashboards with automated refresh using DirectQuery or live connections
- Experience of developing, building and presenting management reports and supporting dashboards
- Operational experience in managing / reporting on maintenance performance KPI’s/SLAs
- Experience of working with Hard and Soft Facilities operational environments
- Experience of using the Planon CAFM platform (Desirable)
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture! We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we will make reasonable adjustments if you need them - just let us know when you apply.
If you need assistance with applying (i.e., would like to apply by phone or post) please email: the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
Generous Leave: 28 days of annual leave, plus three additional days over Christmas.
Facilities Management Operations Analyst (CAFM & Ops) in London employer: Crick Group
Contact Detail:
Crick Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management Operations Analyst (CAFM & Ops) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the Francis Crick Institute on LinkedIn. Ask them about their experiences and any tips they might have for landing the Facilities Management Operations Analyst role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into the CAFM systems, especially Planon. Brush up on your Power BI skills too! Being able to discuss how you can improve their operations with real examples will show you're the right fit.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of specific challenges you've faced in facilities management and how you tackled them. This will demonstrate your methodical approach and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Crick community. Good luck!
We think you need these skills to ace Facilities Management Operations Analyst (CAFM & Ops) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with CAFM systems and facilities management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Data Skills: Since this role involves a lot of data manipulation and reporting, be sure to mention your experience with Power BI and any other relevant tools. We love seeing candidates who can turn data into actionable insights!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets to the right people and is considered promptly. Plus, it’s super easy!
How to prepare for a job interview at Crick Group
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems, especially Planon. Be ready to discuss how you've used these systems in the past, and think of specific examples where you've improved efficiency or reporting.
✨Showcase Your Data Skills
Since this role involves Power BI and data manipulation, prepare to talk about your experience with these tools. Bring examples of dashboards you've created or reports you've developed that demonstrate your ability to turn data into actionable insights.
✨Understand the Crick's Mission
Familiarise yourself with the Francis Crick Institute's mission and values. Be prepared to explain how your skills and experiences align with their goals, particularly in fostering a collaborative and innovative environment.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. This could be about their current projects, challenges they face in facilities management, or how they measure success in this role. It shows you're genuinely interested and engaged.
