Venue Technology & Experience Lead

Venue Technology & Experience Lead

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Cricexec

At a Glance

  • Tasks: Lead venue technology operations and enhance fan experiences at the Kia Oval.
  • Company: Join Surrey County Cricket Club, a vibrant sports organisation.
  • Benefits: Competitive salary, bonus scheme, generous holiday, and private healthcare.
  • Other info: Diverse workplace encouraging applications from all backgrounds.
  • Why this job: Be at the forefront of tech in live events and make a real impact.
  • Qualifications: 5+ years in venue operations and strong AV knowledge required.

The predicted salary is between 50000 - 65000 £ per year.

The Venue Technology Manager will be responsible for the day-to-day operations and continuous improvement of all venue technology and digital systems at the Kia Oval across match days, hospitality, conferencing, fan experience, and broadcast live events.

The role will be accountable for the management and delivery of multiple technical assets, organising annual contracts for servicing and in-game management of technology. This includes all match day and event technology operations including AV production, IPTV, streaming, replay screen operations, LED systems, audio, content playout, and broadcast operations to ensure high-quality delivery and seamless guest experiences.

This will report into the Head of Operations, Safety & Security and offer support to the wider business including operations, IT, commercial, cricket, conference and events teams. You will be the primary point of contact for match day and event digital infrastructure in the organisation, ensuring these assets are delivering to their full potential and to the highest standard expected at The Kia Oval.

Requirements
  • Provide direct oversight of all match-day technical assets, including LED perimeter boards, streaming infrastructure replay screens, PA systems, and IPTV networks.
  • Own the operational use of venue production systems, including video production, replay, AV, audio, lighting control, and content playout.
  • Lead the relationship with external AV production suppliers, ensuring consistent standards, quality delivery, and full execution of matchday and event requirements.
  • Ensure high-quality AV delivery across conferences, corporate events, hospitality, exhibitions, and non-cricket events, working with internal teams and suppliers to deliver solutions aligned with commercial and brand expectations.
  • Coordinate with Commercial Partnerships, Marketing, and Fan Engagement to deliver a unified content plan supporting commercial campaigns and fan engagement priorities.
  • Oversee the delivery of live ceremonies, entertainment, and matchday experiences, including the creation, scheduling, and delivery of in-venue digital content across venue platforms.
  • Manage the interface between venue technology and external broadcasters to ensure seamless global transmission.
  • Coordinate production activities alongside broadcast requirements while protecting live venue experience.
  • Partner with the Head of IT to ensure technical and network readiness for live production and broadcast operations.
  • Research emerging technologies and fan experience innovations to enhance venue capability.
  • Identify and evaluate new technologies aligned with the club’s strategic digital vision.
  • Manage budgets, drive cost efficiency, and oversee delivery of CAPEX projects.
  • Partner with the facilities department to implement Internet of Things (IoT) sensors and Building Management Systems (BMS) to reduce energy consumption and carbon footprint.
  • Maintain robust contingency and resilience plans for all critical stadium systems.
  • Collaborate with commercial and marketing teams to deliver sponsor, partner, and premium hospitality integrations.
  • Manage third-party production suppliers, freelancers, and technical partners across C&E events and matchdays.
  • Oversee the technical integrity of CCTV, IP radio networks, and access control systems in support of the Safety Officer.
  • Ensure all production activity complies with health, safety, licensing, and venue policies.
Essential
  • 5+ years in venue operations, stadium technology or large-scale live events.
  • Strong knowledge of AV (LED/IPTV), Networking, Security and Food & Beverage systems.
  • Proven ability to manage large CAPEX budgets and deliver multi-year projects.
  • Ability to troubleshoot high-pressure technical issues in a live broadcast environment.
  • Strong stakeholder management and cross-departmental working skills.
  • Understanding of broadcast technology, including in-stadia streaming.
Benefits
  • Competitive salary
  • 5% Club Bonus Scheme
  • 23 days holiday increasing to 28 days based on length of service
  • Non-Contributory Pension scheme / Private Health Care
  • Membership for domestic games, Tickets for International Games and lots more

To Apply: Please apply via Workable with a CV and cover letter outlining why you are suitable for this role. Closing date for applications is Thursday 4th June 2026.

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.

Venue Technology & Experience Lead employer: Cricexec

Surrey County Cricket Club is an exceptional employer, offering a dynamic work environment at the iconic Kia Oval, where innovation meets tradition. With a strong focus on employee growth, competitive benefits including a non-contributory pension scheme and generous holiday allowance, and a commitment to inclusivity, we empower our team to thrive in their roles while delivering unforgettable experiences for fans and guests alike.

Cricexec

Contact Details:

Cricexec Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Venue Technology & Experience Lead

Tip Number 1

Get to know the venue! Familiarise yourself with the Kia Oval and its tech setup. This will help you speak confidently about how you can enhance the fan experience and improve operations during your interview.

Tip Number 2

Network like a pro! Reach out to current or former employees at Surrey County Cricket Club on LinkedIn. They can provide insider info and maybe even put in a good word for you!

Tip Number 3

Show off your skills! Prepare a portfolio or case studies of past projects that highlight your experience with AV production, live events, and technology management. Bring this along to your interview to impress the hiring team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Surrey County Cricket Club team.

We think you need these skills to ace Venue Technology & Experience Lead

Venue Technology Management
AV Production
IPTV Systems
Streaming Infrastructure
LED Systems Management
Audio and Lighting Control
Content Playout

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Venue Technology & Experience Lead role. Highlight your experience with AV systems, live events, and any relevant technology management skills. We want to see how your background aligns with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past experiences that relate to managing venue technology and enhancing guest experiences. Let us know why you’re excited about joining our team!

Showcase Your Problem-Solving Skills:In your application, don’t forget to mention how you’ve tackled high-pressure technical issues in the past. We love candidates who can think on their feet and come up with creative solutions, especially in a live broadcast environment!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!

How to prepare for a job interview at Cricexec

Know Your Tech Inside Out

Make sure you’re well-versed in all the venue technology mentioned in the job description. Brush up on your knowledge of AV production, IPTV, and streaming systems. Being able to discuss these technologies confidently will show that you’re ready to take on the role.

Showcase Your Experience

Prepare specific examples from your past roles where you successfully managed large-scale live events or venue operations. Highlight any challenges you faced and how you overcame them, especially in high-pressure situations. This will demonstrate your problem-solving skills and ability to thrive under pressure.

Understand Stakeholder Management

Familiarise yourself with the importance of cross-departmental collaboration. Be ready to discuss how you’ve worked with various teams, such as marketing and commercial partnerships, to deliver successful projects. This shows you can navigate the complexities of a multi-faceted role.

Research Emerging Technologies

Stay updated on the latest trends in venue technology and fan experience innovations. Bring some ideas to the interview about how these could be implemented at The Kia Oval. This not only shows your passion for the industry but also your proactive approach to enhancing the venue's capabilities.