At a Glance
- Tasks: Coordinate exciting events and create unforgettable experiences for clients at a world-class venue.
- Company: Join Lancashire Cricket, a historic and prestigious organisation in the heart of Manchester.
- Benefits: Enjoy flexible working, enhanced leave, and a supportive workplace culture focused on your wellbeing.
- Other info: Opportunities for personal development and career growth in a vibrant environment.
- Why this job: Be part of a dynamic team that brings events to life and makes lasting memories.
- Qualifications: Experience in event coordination and a passion for exceptional customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Manchester, Greater Manchester, United Kingdom
Type of contract: Permanent
Salary: Competitive
Posted Date: Monday, May 18, 2026
Closing Date: Monday, June 15, 2026
About Us
Lancashire Cricket was formed in 1864 and is one of eighteen first‑class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award‑winning world‑class stadium and venue.
Opportunity
We’re looking for a highly organised and customer‑focused professional to coordinate all aspects of event delivery, ensuring every detail is captured accurately and communicated through timely, comprehensive function sheets. In this role, you’ll play a key part in creating exceptional client experiences while supporting the achievement of annual sales targets through building strong client relationships, encouraging repeat business, and proactively identifying opportunities to upsell products and services.
What You’ll Be Doing
- Coordinating all event details and producing accurate function sheets to ensure every event exceeds client expectations.
- Managing client requirements including timings, catering, dietary needs, signage, AV, décor, entertainment, and supplier liaison.
- Supporting the sales team with client show‑rounds and helping convert enquiries into confirmed bookings.
- Building strong client relationships through proactive communication, post‑event follow‑ups, and identifying repeat business opportunities.
- Driving revenue growth by supporting upselling and cross‑selling initiatives across events and hospitality services.
- Meeting and greeting clients on event days to ensure a seamless and high‑quality customer experience.
- Maintaining accurate event records, contracts, booking systems, and health & safety documentation.
- Working closely with operational, marketing, hospitality, and commercial teams to ensure effective event delivery and communication.
- Managing internal meeting requests and providing operational support across wider venue and stadium events when required.
- Handling client feedback and complaints professionally while continually looking for ways to improve service standards and event delivery.
What You’ll Bring
- At least two years’ experience in event coordination and sales within the conference and events industry.
- A proactive approach with a passion for delivering exceptional customer service and client experiences.
- Strong organisational and administrative skills with excellent attention to detail.
- The ability to manage multiple priorities, work to tight deadlines, and coordinate events of varying sizes simultaneously.
- Excellent verbal and written communication skills with the confidence to build strong client relationships.
- A flexible and adaptable approach, with the ability to remain calm and effective under pressure.
- Strong sales and negotiation skills, with confidence in engaging prospective clients, agents, and venues.
- Solid IT skills, including Microsoft Word and Excel; experience using Delphi would be an advantage.
- A team‑focused mindset with the ability to work collaboratively across departments.
- Flexibility to work varied hours and days, particularly during busy cricket and concert seasons.
What We Offer
- Enhanced pension scheme
- Life assurance scheme
- Health Cash Plan covering everyday healthcare costs (including optical and dental)
- Confidential on‑site counsellor
- Enhanced annual leave, increasing with length of service
- Annual leave purchasing scheme
- Flexible working arrangements, including hybrid working and TOIL (where role requirements allow)
- Enhanced maternity, adoption and paternity pay
- Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave
- One paid volunteer day each year
- Up to five personal development days annually
- Career break opportunities (subject to eligibility)
- Two Lancashire Cricket Club memberships
- Staff discounts across on‑site retail, the Club shop, Caffè Nero and Hilton Garden Inn
- Regular team events and colleague recognition awards
Safeguarding Statement
Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone’s responsibility.
Equal Opportunities
Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds.
Lancashire Cricket: Conference & Events Coordinator (Deadline – June 15) in Manchester employer: Cricexec
At Lancashire Cricket, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee wellbeing and development. With a competitive benefits package, including enhanced annual leave, flexible working arrangements, and opportunities for personal growth, our team members enjoy a unique career experience at one of the UK's most prestigious venues. Join us in Manchester, where every day brings new challenges and the chance to create memorable client experiences in the heart of cricket culture.
StudySmarter Expert Advice🤫
We think this is how you could land Lancashire Cricket: Conference & Events Coordinator (Deadline – June 15) in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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We think you need these skills to ace Lancashire Cricket: Conference & Events Coordinator (Deadline – June 15) in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cricexec and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Cricexec
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
