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- Tasks: Deliver outstanding service and create memorable experiences for guests at Lord's Cricket Ground.
- Company: Join the award-winning food and beverage team at the iconic Marylebone Cricket Club.
- Benefits: London Living Wage, flexible hours, free meals on match days, and career progression opportunities.
- Why this job: Be part of a vibrant atmosphere and make lasting memories in a dynamic sports venue.
- Qualifications: Strong leadership, exceptional customer service skills, and a willingness to learn.
- Other info: No experience needed; full training provided in a fun team culture.
The predicted salary is between 13 - 16 £ per hour.
Would you like the opportunity to work at Lord's, the Home of Cricket and one of the most iconic sporting venues in the world? Join the award-winning food and beverage team at Marylebone Cricket Club, operating across unique and different spaces, leading front of house, back of house and bar teams fearlessly into service and creating memorable moments for guests across Lord's Cricket Ground. Lord’s is a vibrant sports and events venue where excellence is expected both on and off the field. We pride ourselves on delivering exceptional service and world-class food and drink to our guests.
Job Opportunity
KEY TASKS AND ACCOUNTABILITIES- Delivering outstanding service to guests, creating welcoming and memorable experiences
- Working as part of a friendly and supportive team to ensure smooth service across bar, front-of-house, and dining areas
- Learning about our food, drink, and menus to confidently guide and assist guests
- Maintaining high standards in presentation, setup, and breakdown of your area
- Assisting with stock, payments, and keeping your workspace organized and efficient
- Following all Health and Safety procedures to keep yourself and others safe
- SMART: We use our knowledge and expertise to ensure that everything we do looks, sounds and feels high quality
- ATTENTIVE: We are open and welcoming to all, always paying close attention to people’s needs
- ORIGINAL: We are proud of our history and constantly seek to evolve and innovate
- TOGETHER: Like players, we help each other to achieve our collective goals and be our personal best
Additional Information: Zero-hours Casual Worker Agreement offering flexibility.
Company Benefits- London Living Wage (plus holiday pay).
- No experience needed (Full & paid training provided).
- Progression & Promotion opportunities.
- Casual work with excellent flexibility.
- Involvement in the event and being part of the cricket atmosphere!
- Fun team culture and social possibilities.
- Free meal on Major Match days.
PERSON SPECIFICATIONS – SKILLS, EXPERIENCE AND QUALIFICATIONS
- Strong Leadership skills with a can-do attitude
- Exceptional customer service skills
- Willingness to learn new skills
- Good communication skills and someone who is happy to speak to customers to offer recommendations and information
- Ability to work well under pressure in a fast-paced environment and thrive on a challenge
- Good food and beverage knowledge
- Take pride in contributing to the enjoyment of our guests
- A high standard of personal presentation and hygiene
- Hard working and proactive in solving issues and queries that may arise
MCC: Pub Supervisor in London employer: Cricexec
Contact Detail:
Cricexec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MCC: Pub Supervisor in London
✨Tip Number 1
Get to know the venue! Familiarise yourself with Lord's Cricket Ground and its unique spaces. This will not only help you feel more confident during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've created memorable experiences for guests in past roles. This will highlight your fit for our award-winning team.
✨Tip Number 4
Be ready to demonstrate your leadership skills! Whether it's managing a busy bar or guiding a team, be prepared to discuss how you handle pressure and keep things running smoothly. We love proactive problem solvers!
We think you need these skills to ace MCC: Pub Supervisor in London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you’re excited about delivering outstanding service at Lord's. Share any experiences that highlight your customer service skills and how you create memorable moments for guests.
Highlight Teamwork Skills: We love a team player! Make sure to mention any past experiences where you worked as part of a team. Talk about how you supported your colleagues and contributed to a smooth service, as this is key in our vibrant environment.
Demonstrate Your Willingness to Learn: We’re all about growth and learning at StudySmarter. In your application, express your eagerness to learn about food, drink, and menus. This shows us you’re ready to dive into the role and provide excellent recommendations to our guests.
Keep It Neat and Professional: First impressions matter! Ensure your application is well-organised and free from errors. A tidy presentation reflects your attention to detail, which is crucial in maintaining high standards at Lord's.
How to prepare for a job interview at Cricexec
✨Know Your Venue
Before the interview, do some research on Lord's Cricket Ground and its history. Familiarise yourself with the food and beverage offerings, as well as the overall atmosphere. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you created memorable moments for guests and how you handled challenging situations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Since the role involves working closely with a team, be ready to discuss your teamwork experiences. Share specific instances where you collaborated effectively with others to achieve a common goal. Highlighting your supportive nature will resonate well with their values.
✨Dress to Impress
Make sure to present yourself well during the interview. A high standard of personal presentation is crucial in the hospitality industry. Dress smartly and maintain good hygiene to reflect the professionalism expected at Lord's.