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- Tasks: Deliver exceptional customer service and manage ticket sales for cricket fans.
- Company: Premier cricket organisation in Greater London with a vibrant community.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Join a passionate team and enhance the experience of over 20,000 Members.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Exciting opportunity during the thrilling 2026 cricket season.
The predicted salary is between 18470 - 36700 £ per year.
A premier cricket organization in Greater London is seeking passionate individuals for the Supporter Services Executive role. This position involves providing outstanding customer service to over 20,000 Members at The Kia Oval and managing ticket sales.
Ideal candidates will have strong customer service experience and communication skills. This role offers £30,784.00 per annum, professional development, and a supportive team environment during the 2026 cricket season.
Customer Experience Executive — Tickets & Memberships in London employer: Cricexec
Contact Detail:
Cricexec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive — Tickets & Memberships in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and ticket sales. Think of examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Customer Experience Executive — Tickets & Memberships in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for cricket and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at The Kia Oval.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and communication. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cricexec
✨Know Your Cricket
Familiarise yourself with the cricket organisation and its values. Understanding the sport and the specific role of a Customer Experience Executive will help you connect with the interviewers and show your passion for the game.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for customers, as this will demonstrate your suitability for managing ticket sales and member interactions.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the organisation. You could ask about the team culture, opportunities for professional development, or how they measure success in the Customer Experience Executive role.
