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- Tasks: Deliver exceptional customer service and manage ticket sales for cricket fans.
- Company: Premier cricket organisation in Greater London with a vibrant culture.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Join a passionate team and enhance the experience of over 20,000 Members.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Exciting role during the cricket season with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A premier cricket organization in Greater London is seeking passionate individuals for the Supporter Services Executive role. This position involves providing outstanding customer service to over 20,000 Members at The Kia Oval and managing ticket sales.
Ideal candidates will have strong customer service experience and communication skills. This role offers £30,****** per annum, professional development, and a supportive team environment during the **** cricket season.
Customer Experience Executive — Tickets in England employer: Cricexec
Contact Detail:
Cricexec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive — Tickets in England
✨Tip Number 1
Get to know the company! Research the cricket organisation and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Customer Experience Executive — Tickets in England
Some tips for your application 🫡
Show Your Passion for Cricket: When writing your application, let your love for cricket shine through! Mention any experiences or moments that sparked your passion for the game, as it’ll resonate with us and show you’re a great fit for the role.
Highlight Customer Service Skills: Make sure to showcase your customer service experience. We want to see how you've gone above and beyond for customers in the past. Use specific examples to illustrate your communication skills and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Supporter Services Executive role. Mention how your skills align with the job description and what you can bring to our team at The Kia Oval.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Cricexec
✨Know Your Cricket
Familiarise yourself with the cricket organisation and its values. Understanding the sport and the specific role of a Customer Experience Executive will help you connect with the interviewers and show your passion for the game.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for customers, as this role is all about creating outstanding experiences for Members.
✨Practice Your Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and professional.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the organisation. You might ask about the team culture during the cricket season or how they measure success in customer service.
