At a Glance
- Tasks: Manage and support SaaS applications, ensuring they meet user needs and business goals.
- Company: Join Leviat, a global leader in innovative technology solutions.
- Benefits: Enjoy competitive salary, flexible working, and 25 days annual leave plus bank holidays.
- Other info: Be part of an inclusive culture where your voice matters and growth is encouraged.
- Why this job: Shape the future of technology while making a global impact.
- Qualifications: Degree in IT or equivalent experience in application management required.
The predicted salary is between 50000 - 60000 € per year.
We’re looking for an Application’s Manager who is passionate about creating reliable, user‑focused technology that supports people across our global business. In this role, you’ll play a key part in shaping how our applications work, feel, and evolve, balancing hands‑on configuration with collaboration and helping teams get the most from the tools they rely on every day.
Key Responsibilities
- Application Configuration & Support
- Configure, administer, and support a portfolio of SaaS and business applications
- Perform day‑to‑day application management activities including:
- User access and role configuration
- Workflow, rule, and form configuration
- Reporting and data extracts
- Troubleshooting application issues and errors
- Implement and manage system change process, including application governance design and execution
- Act as point of escalation for complex incidents and defects
- Coordinate fixes, patches, and upgrades with vendors and internal teams
- Application Implementation
- Lead and perform technical aspects of new business and SaaS applications
- Work with business stakeholders to define requirements, configuration needs, and success criteria
- Develop hands‑on application knowledge regarding configuration, including workflows, roles, integrations, and security settings
- Build and manage project plans and coordinate implementation activities with vendors, internal IT teams, and external partners
- Assist data migration, testing, release planning, and cutover activities
- Ensure new applications are implemented in line with security, compliance, and architectural standards
- Take ownership of post‑implementation business change management, ensuring a smooth transition into ongoing support and continuous improvement
- Service Ownership & Operational Management
- Own application availability, performance, and support processes
- Manage incidents, problems, and changes in line with IT service management processes
- Maintain application documentation, support procedures, and training / test scripts
- Monitor application health, usage, and service metrics
- Stakeholder Engagement
- Work closely with business users to understand requirements and pain points
- Translate operational needs into configuration changes or enhancement requests
- Provide clear communication on incidents, changes, releases, and improvements
- Vendor Management
- Support relationships with application vendors and support partners
- Raise and track vendor support tickets through to resolution
- Oversee licensing, renewals, and identify opportunities to optimise usage and cost
- Security, Access & Compliance
- Work closely with infrastructure and security teams to ensure applications are configured in line with security and data protection standards
- Manage role‑based access controls and approval workflows
- Support audits and compliance activities related to applications
- Continuous Improvement & Change
- Identify opportunities to improve usability, stability, and efficiency
- Champion and lead AI initiatives, and other innovative technologies, within the SaaS and business applications
- Contribute to the evolution and rationalisation of the application landscape
Essential Skills & Experience
- Degree in IT, Information Systems, Computer Science or equivalent proven experience in a hands‑on application support or application management role
- Strong 5+ years of practical experience supporting and configuring SaaS applications
- Experience with user management, configuration, and functional support
- Solid understanding of application support and change processes
- Ability to engage effectively with both business users and technical teams
Desirable
- Experience supporting multiple applications across different business functions and countries
- Familiarity with identity and access management solutions (e.g. SSO, MFA)
- Knowledge of security and compliance frameworks (e.g. Cyber Essentials, ISO 27001)
- Experience working with third‑party vendors and support teams
- Exposure to application integrations and APIs
Personal Attributes
- Practical and detail‑oriented with a strong sense of ownership
- Comfortable switching between hands‑on technical work and stakeholder conversations
- Calm and methodical when troubleshooting issues
- Proactive mindset focused on continuous improvement
Benefits
- Global impact – your work supports teams worldwide
- Hands‑on ownership – shape how systems are designed and used
- Growth opportunities – develop your skills across technologies and business areas
- Inclusive culture – where your voice is heard and valued
What’s in it for you?
- Competitive salary plus bonus
- 25 days annual leave plus statutory bank holidays (plus the option to buy 5 more)
- Westfield health cash plan and 24/7 GP service
- Flexible working
- Free Optical vouchers
- Company pension scheme
- Life assurance
- Discounted products and services via Westfield Rewards
- Access to Employee Assistance Programmes
- Idea scheme including reward vouchers
- Cycle to work scheme plus a bicycle storage area
- Free parking plus EV Charging Points
- And so much more!
Applications Manager- Leviat in Sheffield employer: CRH
At Leviat, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in Sheffield, South Yorkshire. Our inclusive culture fosters collaboration and innovation, empowering you to take ownership of your projects while enjoying competitive benefits such as a generous leave policy, health plans, and opportunities for professional growth across various technologies. Join us to make a global impact and be part of a team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Applications Manager- Leviat in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Leviat or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its applications. Understand their tech stack and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific projects where you’ve configured or supported SaaS applications. Real-life examples can make a huge difference in demonstrating your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Applications Manager- Leviat in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Applications Manager. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for technology and user-focused solutions shine through in your application. We’re looking for someone who’s not just qualified but genuinely excited about making a difference in our global business.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CRH
✨Know Your Applications
Before the interview, dive deep into the applications you'll be managing. Familiarise yourself with their functionalities, user management processes, and any recent updates or changes. This will not only show your enthusiasm but also help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your hands-on experience and ability to troubleshoot effectively.
✨Engage with Stakeholders
Highlight your experience in working with business users and technical teams. Share examples of how you've translated user needs into application enhancements. This shows that you understand the importance of collaboration and communication in the role.
✨Emphasise Continuous Improvement
Discuss your proactive approach to identifying opportunities for improvement within applications. Mention any initiatives you've led or contributed to that enhanced usability or efficiency. This aligns perfectly with the company's focus on innovation and continuous development.
