At a Glance
- Tasks: Coordinate post-order processes for Stormwater Management products and liaise with customers and suppliers.
- Company: Join Hydro International, a leader in global water management solutions with over 40 years of experience.
- Benefits: Enjoy hybrid working, competitive salary, 25+ days holiday, and excellent pension contributions.
- Why this job: Be part of a dynamic team focused on innovation, sustainability, and making a positive environmental impact.
- Qualifications: Good communication skills, attention to detail, and experience with databases/CRM systems preferred.
- Other info: This is an entry-level role with opportunities for growth and development within a global organisation.
The predicted salary is between 28800 - 43200 £ per year.
Client Delivery Co-ordinator
Company: Hydro International, a CRH Company
Location: Clevedon, North Somerset, United Kingdom
Employment Type: Full Time, Permanent (Hybrid Working – 3 Days in Office)
Seniority Level: Entry Level
Industry: Water Management Solutions
About Us
Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, we serve customers in more than 40 countries.
Role Overview
Primarily responsible for assisting/ coordinating the post‑order process for our full range of Stormwater Management products. Good communication skills, both written and verbal, are essential as the role involves interaction with suppliers, logistics providers and customers to ensure their requirements are met.
Key Competencies
- Strong administrative skills
- Experience using databases/CRM systems (NAV, CRM experience beneficial)
- Excellent organisation and attention to detail
- Good numerical skills for checking orders and invoices
- Confidence speaking with customers and suppliers by phone and email
- Ability to work at pace in a busy environment to meet strict deadlines
- Advantage: experience in a fast‑paced environment such as manufacturing or merchant services
- A polite/professional telephone manner
- Working as part of a team is essential
- Sales invoice experience
Key Responsibilities
- Carry out Stormwater post‑order duties, administer all relevant paperwork for orders received, place orders and coordinate requirements with suppliers and logistics providers, update the database, and liaise with customers regarding delivery dates, outstanding monies and technical information.
- Raise final sales invoices to customers upon delivery.
- Send customers proof of deliveries as requested.
- Negotiate with vendors to obtain the best possible deal for Hydro International and its customers.
- Communicate with customers and vendors to coordinate delivery by telephone or e‑mail as required.
- Perform duties in accordance with all relevant legislation, including the Health and Safety at Work Act, ISO 45001, BS EN ISO 9001 and 14001.
- Other duties reasonably required by the company.
Benefits
- Life Cover
- Pension
- Sick pay policy
- Minimum of 25 days holiday per annum + Bank Holidays
- Mental Health First Aiders & Support programmes
- Flu Vaccines
- DSE Eye Tests
- Additional Mental Health support programmes
What Hydro International Offers You
- Culture that values growth, development and internal promotion.
- Highly competitive salary package.
- Comprehensive secondary benefits.
- Significant contribution to pension plan.
- Excellent opportunities to develop and progress with a global organisation.
Equal Opportunity Employer
CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Contact
Please contact our recruitment team at careers@hydro-int.com. Candidates must apply through our job portal; we do not accept applications submitted via email for GDPR purposes. We do not accept candidate introductions for this position from recruitment agencies unless instructed by our recruitment team.
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Client Delivery Co-ordinator employer: CRH
Contact Detail:
CRH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Co-ordinator
✨Tip Number 1
Familiarise yourself with Hydro International's products and services, especially in Stormwater Management. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since the role involves liaising with customers and suppliers, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Gain a basic understanding of CRM systems, particularly NAV or similar platforms. Even if you don't have direct experience, showing that you're willing to learn and adapt can be a big plus.
✨Tip Number 4
Highlight any experience you have in fast-paced environments, such as manufacturing or merchant services. This will demonstrate your ability to thrive under pressure and meet deadlines, which is crucial for this role.
We think you need these skills to ace Client Delivery Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Client Delivery Co-ordinator position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, order management, and any experience with databases or CRM systems. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills, attention to detail, and ability to work in a fast-paced environment. Make sure to connect your past experiences to the key responsibilities outlined in the job description.
Follow Application Guidelines: Make sure to submit your application through the specified job portal as mentioned in the job listing. Double-check that all required documents are included and that your application is free from errors before hitting 'submit'.
How to prepare for a job interview at CRH
✨Research the Company
Before your interview, take some time to learn about Hydro International and its role in water management. Understanding their products, services, and values will help you tailor your responses and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills, attention to detail, and experience with databases or CRM systems. Be ready to provide examples from your past experiences that demonstrate these competencies.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and suppliers, practice articulating your thoughts clearly. You might be asked to explain how you would handle a difficult customer or coordinate with vendors, so prepare relevant scenarios.
✨Demonstrate Teamwork
Hydro International values teamwork, so be prepared to discuss your experiences working in a team environment. Highlight how you contribute to group success and how you handle conflicts or challenges within a team.