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- Tasks: Coordinate post-order processes for Stormwater Management products and liaise with customers and suppliers.
- Company: Join Hydro International, a leader in global water management solutions with over 40 years of experience.
- Benefits: Enjoy hybrid working, competitive salary, 25+ days holiday, and excellent pension contributions.
- Why this job: Be part of a dynamic team focused on innovation, sustainability, and making a positive environmental impact.
- Qualifications: Good communication skills, attention to detail, and experience with databases/CRM systems preferred.
- Other info: This is an entry-level role with opportunities for growth and development within a global organisation.
The predicted salary is between 28800 - 43200 £ per year.
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Country: United Kingdom
City: Clevedon, England, United Kingdom
Req ID: 513895
Job Type: Full Time Permanent
Workplace Type: Hybrid
Seniority Level: Entry Level
Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.
Job Title: Sales Order Co-Ordinator
Location: Clevedon, North Somerset
Employment Type: Full Time, Permanent (Hybrid Working – 3 Days in Office)
About Us
Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact.
Operating in over 40 countries through a network of 80+ distribution partners, we are part of CRH Infrastructure Products and proud to lead in innovation, sustainability, and safety in the water sector.
Role Overview:
Primarily responsible for assisting / co-ordinating the post order process for our full range of Stormwater Management products.
Good communication skills, both written and verbal are important as the role calls for interaction with the supplier, logistic providers and customers to ensure the customer’s requirements are met.
Competence:
- Experience using databases/CRM systems (NAV/CRM experience is beneficial but not a must).
- Excellent organisation and attention to detail.
- Good numerical skills for checking orders and invoices.
- Confidence speaking with customers and suppliers by phone and email.
- Ability to work at pace in a busy environment to meet strict deadlines.
- Ideally from a fast-paced environment, such as manufacturing, or merchant services is an advantage.
- A polite/professional telephone manner.
- Working as part of a Team is essential.
Key Responsibilities:
- To carry out Stormwater post order duties, in particular administer all relevant paperwork for orders received, place orders and co-ordinate our requirements with our suppliers and logistic providers, update our database to reflect current status of orders and liaise with customers with regards to delivery dates, outstanding monies and / or technical information that may be required to fulfil the order.
- Raise final sales invoices to customers upon delivery.
- Send customers proof of deliveries as and when requested by customers
- Negotiate where required with vendors to obtain the best possible deal for Hydro International and their customers in terms of price and service.
- To communicate with customers and vendors to co-ordinate delivery by telephone or e-mail on products as and when required.
- To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act and apply the requirements of ISO 45001.
- To apply requirements of BS EN ISO 9001 and 14001 as appropriate within the areas of responsibility.
- Other duties which the company may reasonably require the individual to undertake.
- Life Cover
- Pension
- Sick pay policy
- Minimum of 25 days holiday per annum + Bank Holidays
- Mental Health First Aiders & Support programmes
- DSE Eye Tests
- Mental Health First Aiders & Support programmes
What Hydro International Offers You
A culture that values opportunity for growth, development, and internal promotion
Highly competitive salary package
Comprehensive secondary benefits
Significant contribution to your pension plan
Excellent opportunities to develop and progress with a global organization
Connect your future to CRH
We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.
Is this role not for you, but do you know someone who would love to join the team? Please let us know!
CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role
CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.
Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.
Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.
We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.
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Client Delivery Co-ordinator employer: CRH
Contact Detail:
CRH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Co-ordinator
✨Tip Number 1
Familiarise yourself with Hydro International's products and services, especially in Stormwater Management. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since the role involves liaising with customers and suppliers, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Gain a basic understanding of CRM systems, particularly NAV or similar platforms. Even if you don't have direct experience, showing that you're willing to learn and adapt can be a big plus.
✨Tip Number 4
Highlight any experience you have in fast-paced environments, such as manufacturing or merchant services. This will demonstrate your ability to thrive under pressure and meet deadlines, which is crucial for this role.
We think you need these skills to ace Client Delivery Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Client Delivery Co-ordinator position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, order management, and any experience with databases or CRM systems. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills, attention to detail, and ability to work in a fast-paced environment. Make sure to connect your past experiences to the key responsibilities outlined in the job description.
Follow Application Guidelines: Make sure to submit your application through the specified job portal as mentioned in the job listing. Double-check that all required documents are included and that your application is free from errors before hitting 'submit'.
How to prepare for a job interview at CRH
✨Research the Company
Before your interview, take some time to learn about Hydro International and its role in water management. Understanding their products, services, and values will help you tailor your responses and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills, attention to detail, and experience with databases or CRM systems. Be ready to provide examples from your past experiences that demonstrate these competencies.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and suppliers, practice articulating your thoughts clearly. You might be asked to explain how you would handle a difficult customer or coordinate with vendors, so prepare relevant scenarios.
✨Demonstrate Teamwork
Hydro International values teamwork, so be prepared to discuss your experiences working in a team environment. Highlight how you contribute to group success and how you handle conflicts or challenges within a team.
