CRGH in London is recruiting a Call Handler/Administrator to manage the day-to-day operations of a busy patient call centre, handling inbound and outbound calls with a focus on service excellence.
You will follow clinic policies, protect patient data, book consultations, maintain records, and coordinate with care teams to ensure a smooth patient journey from first contact to treatment. Strong communication, organisation, and discretion are essential.
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Patient Care Call Centre Specialist employer: CRGH
At CRGH, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and respect. As a Health Care Assistant, you will have access to continuous professional development opportunities, allowing you to grow in your role while making a meaningful impact on patients' lives in the field of fertility care. With generous benefits including a pension scheme, annual leave, and wellbeing perks, CRGH is dedicated to ensuring our employees thrive both personally and professionally.
